Hinge Health · 8 hours ago
Staff Software Engineer
San Francisco, CA
Full-time
Hybrid
Lead/Staff
$222K/yr - $334K/yr
8+ years expHinge Health is a digital health company focused on providing innovative, evidence-based solutions for musculoskeletal pain. The Staff Engineer for the Proactive Communications team will lead the technical architecture and development of a unified communications platform, collaborating with a multidisciplinary team to enhance member engagement and health outcomes.
BiotechnologyHealthcareHealth CareMedicalTherapeutics
Responsibilities
Architect the Communications Engine: Lead the design and scaling of a unified communications platform that orchestrates member outreach across multiple channels (SMS, email, push, in-app) with high throughput and low latency
Drive Technical Strategy: Define and guide the long-term technical roadmap for proactive outreach in partnership with product and engineering leadership, balancing immediate delivery with the flexibility to support future capabilities like Conversational AI
Integrate Intelligent Interventions: Partner with ML scientists to architect systems that integrate proprietary models into communication workflows, ensuring outreach is triggered by predictive member behaviors and needs rather than static rules
Ensure System Reliability & Scale: Optimize system performance to ensure the reliability and deliverability of member-facing messages, maintaining high standards for observability, error handling, and member privacy
Elevate Engineering Practices: Establish and evolve best practices for CI/CD, automated testing, and monitoring for both software services and ML model performance in production
Mentorship & Collaboration: Mentor senior and intermediate engineers, fostering a culture of technical excellence. Build strong cross-functional partnerships across Product, Design, Marketing, and Data Science to translate engagement goals into scalable technical solutions
Qualification
Required
8+ years of non-internship full-time professional software engineering experience, with at least 2 years working on high-scale distributed systems or communication platforms
2+ years of experience in Python (backend/data integration) and TypeScript/Node.js (services)
2+ years of experience with cloud platforms (AWS preferred) and containerization tools
2+ years of experience working in distributed systems, microservices architectures, and large-scale data processing
2+ years of experience in mentoring and leading junior team members, collaborating effectively with cross-functional teams, and contributing to project planning and decision-making
Preferred
Experience building or maintaining member-facing communication platforms (SMS, Push Notifications, Email) and familiarity with tools like Twilio, Braze, or internal notification engines
Experience building systems that deploy or consume ML models in production environments to drive business logic or user engagement
Interest in or experience with Large Language Models (LLMs) or conversational agents as a channel for user interaction
Knowledge of tools like Terraform or CloudFormation
Experience working within healthcare (HIPAA) or other highly regulated environments involving sensitive member data
Excellent communication skills, both written and verbal, with the ability to collaborate across teams and explain technical concepts to non-technical stakeholders
Benefits
Comprehensive medical, dental, and vision coverage
Help with gender-affirming care
Tools for family and fertility planning
Travel reimbursements if healthcare isn’t available where you live
Traditional or Roth 401k retirement plan options which include a 2% company match
Discounted company stock through our ESPP with easy payroll deductions
Company
Hinge Health
Hinge Health is a digital clinic for joint, and muscle care, pelvic pain, bowel, and bladder control.
1001-5000 employees
H1B Sponsorship
Hinge Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (18)
2023 (9)
2022 (17)
2021 (13)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$1.03BKey Investors
Coatue,Tiger Global ManagementAlkeon Capital,Whale Rock Capital ManagementBessemer Venture Partners
2025-05-22IPO
2021-10-28Series E· $400M
2021-10-28Secondary Market· $200M
Leadership Team
Daniel Perez
Co-Founder, CEO
Gabriel Mecklenburg
Co-founder, Executive Chairman
Recent News
Morningstar.com
2026-02-12
Benzinga.com
2026-02-11
The Motley Fool
2026-02-11
Company data provided by crunchbase