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Customer Service Representative - Architects, Professional Engineers, Professional Land Surveyors and Professional Landscape Architects jobs in United States
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State of Missouri · 9 hours ago

Customer Service Representative - Architects, Professional Engineers, Professional Land Surveyors and Professional Landscape Architects

positionJefferson City, MO
timeFull-time
remoteOnsite
seniorityEntry Level
money$39K/yr - $39K/yr
date2+ years exp
The State of Missouri is seeking a Customer Service Representative for the Division of Professional Registration. The role involves reviewing documents for authenticity, responding to inquiries regarding rules and regulations, and assisting with the processing of applications and supporting documentation.
GovernmentAgricultureInformation Technology

Responsibilities

Review documents for authenticity, ensuring statutory requirements are satisfied, corresponding with applicants regarding errors and solutions
Respond to written and verbal inquiries regarding rules, regulations and licensure requirements and fees
Receive and process mail
Prepare and scan documents into imaging system
Assist with preparing applications and supporting documentation for board review
Assist other staff members with overflow work assignments

Qualification

Document reviewCustomer serviceWindows 10Adobe Acrobat ProMicrosoft WordMicrosoft ExcelMulti-taskingEffective communicationSelf-motivatedOrganizational skills

Required

Two or more years of experience in reviewing and processing official documents such as claims, applications or legal documentation; or One or more years of experience as an Associate Customer Service Representative
Knowledge of computer applications such as Windows 10, Adobe Acrobat Pro, Microsoft Word, Outlook, and Excel
Good, effective communication skills
Self-motivated with minimal supervision
Ability to multi-task
Ability to make routine decisions
Ability to organize workflow and establish priorities and deadlines

Benefits

Defined pension plan
Generous amounts of leave and holiday time
Eligibility for health insurance coverage

Company

State of Missouri

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The State of Missouri is a group of outstanding people that accomplish extraordinary things for our folks every day.
dateFounded in 1820
location
Jefferson City, Missouri, USA
people-size10001+ employees
web-link
http://mo.gov

Funding

Current Stage
Late Stage

Leadership Team

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Kevin Mccarthy
Chief Technology Officer
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Jennifer Tidball
Chief Operating Officer at Missouri Department of Social Services
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