U.S. Department of Veterans Affairs · 6 hours ago
Program Support Assistant
Amarillo, TX
Full-time
Onsite
Entry Level
$45K/yr - $59K/yr
1+ years expThe U.S. Department of Veterans Affairs is seeking a Program Support Assistant to provide a wide range of administrative management duties to the Pharmacy Service. The role involves serving as the primary point of contact for pharmacy-related memorandums and policies, as well as providing clerical assistance related to pharmacy clerkship rotations for students.
National DefenseGovernmentPublic SafetyHealthcareMedicalNational Security
Responsibilities
Performing work related to the practical and technical aspects of office administration including issues related to personnel administration - student and residency program administration and support - timekeeping responsibilities - data processing - project tracking and file management
Developing and maintaining all internal policies - procedures - standards of practice (SOP as well as Medical Center policies and protocols that affect Pharmacy Service in providing care to patients and other customers
Performing electronic file maintenance work including computer files and inventory
Assigning all prior authorization drug requests (PADRs) to the designated pharmacists for adjudication
Processing electronically received prescriptions - verifying community care authorization - before processing by a pharmacist
Establishing and maintaining a uniform identification and archive library system
Completing requests for personnel actions and assisting with writing position descriptions and functional statements
Assisting with the coordination of Texas Tech University Health Sciences Center School of Pharmacy student's and resident's rotations and serving as the primary contact for the student and residents
Developing and maintaining a system of records that will provide documentation to meet the requirements of numerous accrediting bodies - such as OIG - TJC - ASHP - and the DEA
Assisting Pharmacy Service leadership with quality management and quality improvement initiatives - as well as the OPPE/FPPE data collection and process management for the clinical pharmacy service
Coordinating annual education training hours - ensuring all staff are kept current on mandatory classes and that each employee achieves the required number of education hours
Acting as a Personal Identification Verification (PIV) sponsor for Medical Center employees - as well as Pharmacy students - in acquiring physical access to the Medical Center
Reporting to management monthly regarding clinical workload with VistA-Generated statistics - as well as VISN 17 data Management reports
Utilizing Microsoft programs to develop spreadsheets - database management - desktop publishing and other functions
Acting as the backup Timekeeper as needed - to maintain all timecards for Pharmacy
Recording minutes for Pharmacy and Therapeutics Committee - Pain Management Committee - Compound Advisory Committee - Pharmacy staff meetings - as well as the Pharmacy Practice QM Committee meetings
Maintaining calendar of records appointments and serving as a Point of Contact for all Pharmaceutical Company Representatives and coordinates all PCRs with the Pharmacoeconomic Pharmacist in the absence of the Administrative Officer
Obtaining and monitoring the use of services - supplies - or equipment for the office - using the proper procedures for procuring - authorizing - controlling and justifying these services and conducting equipment inventory annually for Pharmacy's Equipment inventory list
Qualification
Required
Applicants must meet all requirements by the closing date of this announcement - 02/19/2026
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement
For a GS-06 position you must have served 52 weeks at the GS-05
The grade may have been in any occupation - but must have been held in the Federal service
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials
If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement
In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization
Examples of specialized experience would typically include - but are not limited to: experience providing clerical and administrative support for program operations; developing and maintaining policies/procedures; performing electronic file maintenance; performing data management and reporting; conducting equipment inventory; and performing records management of hard copy and electronic records
Company
U.S. Department of Veterans Affairs
Welcome to the United States Department of Veterans Affairs (VA) Official LinkedIn page.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Charles Worthington
Chief Technology Officer
Helga Rippen
Chief Interoperability and Veteran Access Officer
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