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Customer Service Representative - Cosmetology Barbers jobs in United States
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State of Missouri · 5 hours ago

Customer Service Representative - Cosmetology Barbers

positionJefferson City, MO
timeFull-time
remoteOnsite
seniorityEntry Level
money$39K/yr - $39K/yr
date2+ years exp
The State of Missouri is seeking a Customer Service Representative for the Division of Professional Registration, Board of Cosmetology and Barber Examiners. The role involves reviewing applications for licensure, corresponding with applicants, and maintaining a filing system while ensuring compliance with statutory requirements.
GovernmentAgricultureInformation Technology

Responsibilities

Review applications for licensure, determine authenticity of documents, and ensure statutory requirements are satisfied
Correspond with applicants regarding errors and solutions
Enter information from the application into the licensure system
Prepare applications and supporting documentation for board review
Respond to written and verbal inquiries regarding requirements for licensure, fees, license status and the laws, rules and regulations pertaining to the board
Maintain a filing system
Scan and index records for digital imaging

Qualification

Document reviewCustomer serviceAdobe Acrobat ProMicrosoft WordMicrosoft ExcelMulti-taskingEffective communicationSelf-motivatedOrganizational skills

Required

Two or more years of experience in reviewing and processing official documents such as claims, applications or legal documentation
One or more years of experience as an Associate Customer Service Representative
Earned credit hours from an accredited college or university in the areas of business or public administration may substitute on a year-for-year basis for the required experience
Knowledge of computer applications such as Adobe Acrobat Pro, Microsoft Word, Outlook and Excel

Benefits

Defined pension plan
Generous amounts of leave and holiday time
Eligibility for health insurance coverage

Company

State of Missouri

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The State of Missouri is a group of outstanding people that accomplish extraordinary things for our folks every day.
dateFounded in 1820
location
Jefferson City, Missouri, USA
people-size10001+ employees
web-link
http://mo.gov

Funding

Current Stage
Late Stage

Leadership Team

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Kevin Mccarthy
Chief Technology Officer
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Jennifer Tidball
Chief Operating Officer at Missouri Department of Social Services
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