Essintial Enterprise Solutions · 2 days ago
Cable Technician 1
Rochester,NY,US
Full-time
Onsite
Entry Level
1+ years expEssintial Enterprise Solutions is seeking a Cable Technician I to perform basic low-voltage cabling work and provide on-site technical support for end users. This role involves troubleshooting workstation issues, installing and maintaining cabling infrastructure, and ensuring reliable connectivity at various locations.
Cloud ComputingEnterprise SoftwareFinanceHardwareInformation TechnologyLogisticsProfessional ServicesAsset ManagementData CenterEnterpriseInformation ServicesIT InfrastructureProject Management
Responsibilities
Install, terminate, and test Cat5e/Cat6 network cabling following industry standards
Perform cable routing, dressing, labeling, and documentation
Assist with installation of racks, patch panels, faceplates, and related hardware
Troubleshoot connectivity issues related to cabling infrastructure
Follow safety protocols and maintain a clean work environment on job sites
Provide hands-on technical support for desktops, laptops, printers, mobile devices, and peripherals
Perform troubleshooting for hardware, software, and network connectivity issues
Assist with workstation setup, imaging, upgrades, and deployments
Support user account setup, password resets, and basic application support
Document work performed in ticketing systems and escalate issues as needed
Provide excellent customer service to end users, both onsite and remotely
Qualification
Required
1+ years of experience in cabling, IT support, or a related technical role
Basic understanding of network cabling standards (TIA/EIA)
Familiarity with Windows OS, basic networking, and common IT troubleshooting steps
Ability to use cabling and hand tools (punch-down tools, testers, drills, etc.)
Strong communication and customer service skills
Ability to lift up to 50 lbs and work in various environments
Valid driver's license may be required depending on job site needs
Preferred
Experience with ticketing systems
Basic understanding of switches, access points, and network equipment
Certifications such as CompTIA A+, Network+, or entry-level cabling certificates
Company
Essintial Enterprise Solutions
Essintial Enterprise Solutions is a full-service IT operations partner helping multi-unit businesses scale, support, and simplify their technology.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
R
Robert Kolb
President and CEO
C
Craig Heck
Chief Commercial Officer
Company data provided by crunchbase