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Liberate · 12 hours ago

Staff AI Agent Engineer

Boston, MA

Full-time

Hybrid

Senior Level, Lead/Staff

6+ years exp

Liberate builds AI agents to automate manual tasks for the insurance industry, and they are seeking a Staff AI Agent Engineer to manage complex customer deployments. This role involves designing and iterating on agent workflows, mentoring other engineers, and ensuring high-quality deployments.

SaaSSoftwareProperty & Casualty InsuranceInformation TechnologyInsurTech

Responsibilities

Own complex, high-impact agent deployments from design through production

Design, build, and iterate on agent workflows, prompts, evals, and integrations

Turn customer-specific learnings into reusable templates, playbooks, and patterns

Partner with Product and Platform to influence roadmap based on real-world usage

Debug and improve agent behavior using structured evals, monitoring, and analysis

Lead technical reviews for agent design, launch readiness, and post-launch quality

Mentor other Agent Engineers through example and direct coaching

Raise the bar on engineering quality, operational rigor, and reuse in deployments

Qualification

PythonProduction systemsLLM-based systemsAgent frameworksB2B SaaSCustomer-facingOperational riskMentoring

Required

6+ years of professional software engineering experience

Strong hands-on experience building and operating production systems

Fluency in Python and modern backend systems (APIs, services, cloud)

Experience working with LLM-based systems, prompts, tools, or agent frameworks

Ability to reason about quality, failure modes, and operational risk

Comfort working directly with customers on technically complex problems

High ownership, good judgment, and the ability to operate under pressure

Preferred

Experience with agentic systems, eval frameworks, or AI observability

Prior work in B2B SaaS, enterprise software, or regulated environments

Experience turning bespoke solutions into reusable systems

Company

Liberate

Comprehensive AI Platform for Carriers, Agencies and Brokers Liberate enables you to provide human-like conversation that offers 24/7 support and answers 100% of calls with no wait time.

Founded in 2022

Palo Alto, California, USA

51-200 employees

https://www.liberateinc.com/

Funding

Current Stage

Growth Stage

Total Funding

$72M

Key Investors

Battery VenturesRedpointEclipse Ventures

2025-10-14Series B· $50M

2024-05-05Series A· $15M

2023-01-05Seed· $7M

Leadership Team

Amrish Singh

Co-founder and CEO

Jason St Pierre

Chief Product Officer and Co-Founder at Liberate

Recent News

GlobeNewswire

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2026-01-22

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2025-12-11

Company data provided by crunchbase