U.S. Department of Veterans Affairs · 11 hours ago
Program Support Assistant
Atlanta, GA
Full-time
Onsite
Entry Level
$48K/yr - $69K/yr
1+ years expThe U.S. Department of Veterans Affairs is seeking a Lead Program Support Assistant at their Member Services facility in Atlanta, GA. The role involves providing program coordination and administrative support, overseeing mailroom operations, and ensuring efficient procurement and maintenance of office supplies and equipment.
National DefenseGovernmentPublic SafetyHealthcareMedicalNational Security
Responsibilities
Oversees and participates in operations of all mailroom equipment
This includes responsibility for repairs, researching new and replacement equipment, contacting vendors for preliminary information, preparing recommendations for upgrades, and new or replacement equipment
Maintains log of routine maintenance service plus any required repair services and is responsible for the centralized supply function for office and non-equipment purchases
Assesses both current and future workload for anticipated future equipment requirements and prepares recommendations for the supervisor
Serves as point of contact for printing, publication, procurement, distribution, and maintenance of stock levels and those for in-house reproduction
Provides administrative and technical direction in the requisition, procurement storage and issuance of office supplies and other administrative equipment such as office machines and filing equipment
Provides support in the development of mailroom internal controls, identifies issues and problem areas with current internal controls and provides input to mailroom leadership for process improvements
Processes incoming mail to ensure correspondence is delivered timely and accurately to the correct recipient and examines a variety of documents ranging from simple to complex and determines the appropriate file index
Completes workload and statistical reports for all activities relating to the section and assists with preparation and submission of annual budget formulation documents to budget staff
Performs all duties as assigned
Qualification
Required
Possess at least one (1) year of specialized experience to perform the duties of this position for GS-6
This experience must have been gained at least the equivalent of the next lower grade level of (GS-5) in Federal service
Specialized experience is providing administrative and technical direction in the requisition, procurement, storage and issuance of office supplies and other administrative equipment such as office machines and filing equipment
Providing accurate and timely mail, printing, and document imaging support
Possess at least one (1) year of specialized experience to perform the duties of this position for GS-7
This experience must have been gained to at least the equivalent of the next lower grade level of (GS-6) in Federal service
Specialized experience is providing administrative and technical direction in the requisition, procurement, storage and issuance of office supplies and other administrative equipment such as office machines and filing equipment
Performing mail handling procedures i.e. process checks, registered mail, and express mail etc
Identifying and resolving issues and recommending process improvements
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social)
You will receive credit for all qualifying experience, including volunteer experience
Company
U.S. Department of Veterans Affairs
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Helga Rippen
Chief Interoperability and Veteran Access Officer
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