State of Missouri · 13 hours ago
Benefit Program Technician
Joplin, MO
Full-time
Onsite
Mid Level
4+ years expThe State of Missouri is seeking a Benefit Program Technician to serve Missouri residents by assessing their Child Support needs. The role involves guiding individuals through the process of establishing paternity orders and managing child support payments while providing excellent customer service.
GovernmentAgricultureInformation Technology
Responsibilities
Assess Child Support needs during phone calls and in-person
Assist and guide clients through establishing paternity orders
Make and receive child support payments
Answer phone calls with questions related to programs and resources
Take and distribute information as necessary
Scan and index information received
Enter information into computer-based systems as appropriate
Qualification
Required
High School diploma or equivalent and at least four years of customer service OR have a Bachelor's Degree
personable
compassionate
non-judgmental attitude
excellent customer service skills
typing skills
detail oriented
Benefits
Defined pension plan
Generous amounts of leave and holiday time
Eligibility for health insurance coverage
Company
State of Missouri
The State of Missouri is a group of outstanding people that accomplish extraordinary things for our folks every day.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kevin Mccarthy
Chief Technology Officer
Jennifer Tidball
Chief Operating Officer at Missouri Department of Social Services
Recent News
2025-08-22
Seattle TechFlash
2025-05-10
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