Unicef CHAD · 11 hours ago
GenU Digital Strategy & ICT Consultant, Programme Group, Generation Unlimited (GenU), Remote - Req 590972
UNICEF is the world's leading children's rights organization, committed to making a lasting difference for children. The Digital Strategy & ICT Consultant will support GenU’s broader digital initiatives, ensuring cross-programme ICT support and implementing a digital strategy for various programmes.
Non-profit Organization Management
Responsibilities
Implementing a digital strategy that enables a portfolio approach to digital scaling across GenU programmes
Providing ICT technical expertise across Passport to Earning (P2E), the Global Volunteer Initiative (GVI), imaGen Ventures, and other initiatives requiring digital infrastructure support
Facilitating platform integrations and technical alignment between Learning Passport, ICTD, and other digital solutions
Enhancing back-end system management, data security, and cost optimisation to ensure sustainability and compliance
Transitioning the P2E to a stable, open source platform
GenU Digital Systems Strategy Development
Implementation of GenU’s digital systems strategy in cooperation with relevant country offices
Ensure a harmonized portfolio approach for aggregator and other digital platforms
Provide strategic technical guidance on platform selection, integration architecture, and ecosystem optimization
Undertake refinements to the strategy in an agile manner as agreed with the Senior Advisor, Global Solutions
P2E Platform Transition and Operational Support
In coordination with the Learning Passport and ICTD, monitor the process of migrating MCT to open source, ensuring it meets the agreed timeline, and performs to the expected quality needed to support P2E implementation in countries
Provide technical support to address issues that may arise throughout the migration, in coordination with UNICEF and partners
Provide support to COs in relation to data and dashboard challenges
Plan and support the deployment of aggregator platforms that links content across multiple learning platforms and partners
Provide operational support and management of P2E platforms being responsible and primary contact to UNICC support personnel and country offices
Assess and advise on cloud hosting, Azure credit costs and other financial implication of cost-efficient scaling for P2E
Partnership Coordination and Technical Assessments
Conduct technical assessments of strategic partnership opportunities across all GenU digital systems and coordinate technology-relevant activities with GenU partners
Country Aggregator Systems Deployment Support
Provide technical support for country aggregator systems deployment as part of GenU’s Digital Systems Strategy
Solutions Discovery and Market Assessment
Conduct continuous solution discovery and market assessment to identify potentially-relevant external platforms and toolks to complement GenU’s digital ecosystem
Knowledge Generation and Dissemination
Draw out lessons learnt from country deployments, consolidate and test as a deployment toolkit
Facilitate capacity building on GenU’s Digital Systems Strategy and aggregator platform portfolio approach
Consolidate outcomes, recommendations and key achievements into a comprehensive annual report
Qualification
Required
Advanced degree (Masters) in Computer Science, Information Technology, Digital Transformation, or a related field
At least 10 years of experience in ICT consulting, digital transformation, or platform architecture
Deep expertise in digital platform assessment, integration architecture, and ecosystem optimization
Strong technical knowledge of cloud infrastructure (Azure, AWS), API architecture, and system integration
Experience with Learning Management Systems (LMS), aggregator platforms, and digital identity solutions
Proficiency in technical feasibility assessments and platform migration planning
Strong knowledge of the Microsoft Community Training platform
Strong knowledge of LMS management, open-source learning platforms (Moodle, Open edX, Totara), and cloud-based learning ecosystems
Minimum 3 years of experience in backend system management, APIs, and digital infrastructure
Proficiency in data security, GDPR compliance, and analytics-driven decision-making
Proven experience developing and implementing digital strategies for large-scale programs
Experience managing multi-platform digital ecosystems across multiple countries
Strong understanding of platform scalability, security compliance, and data governance
Experience with technical assessment frameworks and platform evaluation methodologies
Experience conducting technical due diligence and partnership assessments
Strong stakeholder management across technical and non-technical audiences
Ability to manage multiple technical priorities within specified timeframes, across multiple teams and time zones
Experience providing technical guidance and capacity building to program teams
Track record of delivering technical documentation, reports, and strategic recommendations
Experience with youth employment, skills development, or education technology platforms
Knowledge of open-source software ecosystems and community-driven development
Experience across diverse industries and international development contexts
Fluency in English is required. Knowledge of another official UN language or a local language is an asset
Preferred
Certifications in Cloud Computing (Azure, AWS, Google Cloud), LMS platforms, or Data Security are highly desirable
Benefits
Any emergent / unforeseen duty travel and related expenses will be covered by UNICEF.
At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.
Company
Unicef CHAD
UNICEF works in 190 countries and territories to protect the rights of every child.
Funding
Current Stage
Growth StageCompany data provided by crunchbase