ServiceTec · 14 hours ago
On-Call IT Technician
ServiceTec International, the leading independent provider of managed IT services to the aviation industry, is seeking an On-Call IT Technician at Hartsfield-Jackson Atlanta International Airport. This role involves providing hands-on support for the upkeep and repair of automated bag-drop/check-in hardware on an as-needed basis, requiring flexibility and a willingness to learn new skills.
Information TechnologyInformation Services
Responsibilities
Provide hands-on support at Hartsfield-Jackson Atlanta International Airport
Focus on the physical upkeep and repair of automated bag-drop/check-in hardware on an as-needed basis
Respond to incidents onsite within a short period of time when they occur
Qualification
Required
Minimum knowledge of computer hardware and windows based platforms
Comfortable in making repairs and adjustments to the belt conveyors with use of provided tools
Possesses some knowledge of and diagnostic abilities with common hardware and software
Hardware Configuration: Familiar with desktop/laptop/tablet configuration and repair
Ability to independently analyze and solve routine computer related problems
Ability to read a variety of informational documentation, directions, instructions, methods and procedures, such as manuals, wiring diagrams, product documentation and related materials
High School Diploma and/or two (2) years of relevant experience
Competent in hands on mechanical repair
Demonstrated interpersonal and communication skills
Ability to prioritize and execute tasks on time
Self-motivated and self-directed
Able to lift up to 50 lbs if required
Keen attention to details
Strong customer service orientation
Friendly and personable
Valid driver's license
Preferred
Documented experience in superior customer service delivery
Personable and able to work independently
Able to establish and maintain good working relationships and communication with decision makers, stakeholders, department heads and end-users regarding pertinent network activities
Strong interpersonal, written and oral communication skills
Benefits
Training provided
Parking fee reimbursement included