Kelly · 11 hours ago
Help Desk Technician (onsite)
Orlando, FL
Full-time
Onsite
Mid Level
$22/hr - $22/hr
3+ years expKelly Services is seeking a temporary Help Desk Technician for a busy local government office located in South downtown Orlando. The Helpdesk Technician will provide end-user support, manage service tickets, perform desktop and peripheral support, and assist with maintaining the reliability and security of network and information systems.
OutsourcingProfessional Services
Responsibilities
Provide end-user support
Manage service tickets
Perform desktop and peripheral support
Assist with maintaining the reliability and security of our network and information systems
Qualification
Required
High School Diploma or equivalent
Minimum of two years of experience installing, configuring, testing, and deploying software and computer equipment
At least two years of experience working with computer hardware, networking, printers, peripherals, and electronics
At least three years of experience providing end-user technical support
Demonstrated ability to troubleshoot and resolve hardware and software issues
Proficiency with Microsoft Office applications, Windows operating systems, and email systems
Strong analytical and problem-solving skills with the ability to communicate effectively with end-users, management, and IT staff
At least one year of experience supporting network infrastructure, including switches, cabling, and wired/wireless networks
Experience using remote support tools
Experience creating technical documentation and training end-users on software applications
Valid driver's license
Ability to perform additional duties as assigned and adapt to a fast-paced environment
Strong customer service skills, including the ability to remain professional in high-pressure situations
Preferred
Associate's Degree in Computer Science, Information Systems or related field
CompTIA A+ and CompTIA Network+ Certifications
Microsoft 365 Fundamentals (MS-900)
Benefits
Medical
Dental
Vision
Telemedicine
Term life
Whole life
Accident insurance
Critical illness
A legal plan
Short-term disability
Retirement savings plan
Service bonus
Holiday pay plans (earn up to eight paid holidays per benefit year)
Transit spending account
Paid sick leave under the applicable state or local plan
Company
Kelly
We’ve been helping organizations find the people they need longer than any other company in the world.
10001+ employees
H1B Sponsorship
Kelly has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (76)
2023 (59)
2022 (74)
2021 (81)
2020 (65)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Chris Layden
Chief Executive Officer
N
Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer
Recent News
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