Macy's · 5 hours ago
Director, New Business Development and Operations
New York, NY
Full-time
Onsite
Director/Executive
10+ years expMacy's is a storied retailer that has been part of America's fabric for over 160 years. They are seeking a strategic leader to serve as the Director of Digital New Business Development & Operations, responsible for identifying and scaling new digital retail initiatives. The role involves collaborating with various stakeholders to drive operational excellence and manage the P&L for new ventures.
RetailFashionConsumer Goods
Responsibilities
Work with digital strategy team to identify white space opportunities in digital retail
Develop business cases, go-to-market strategies, and financial models to evaluate opportunity size and viability
Collaborate with internal stakeholders (e.g., merchandising, stores, product, marketing, finance, tech, legal) and external partners to accelerate development
Build and lead day-to-day operations for newly launched digital ventures, ensuring strong execution and performance
Set KPIs and drive continuous optimization with cross-functional stakeholders
Manage P&L for businesses and oversee budget planning, forecasting, and reporting
Scale operational infrastructure and team resources as businesses grow, transitioning from incubation to mature operations
Present to executive leadership regularly, providing progress updates, roadmaps, and strategic recommendations
Create scalable frameworks and playbooks for launching and managing future digital business initiatives
Qualification
Required
10+ years of experience in digital retail, eCommerce, new business incubation, or corporate innovation
Bachelor's degree required; MBA or equivalent experience preferred
Proven success in taking new digital ventures from concept to launch and scale, ideally in a retail or consumer-facing environment
Strong knowledge of retail ecommerce and marketplace models
Excellent analytical and strategic thinking skills with experience building business models and managing budgets
Strong operational and team leadership abilities; experience managing cross-functional teams in a fast-paced environment
Exceptional communication, influence, and stakeholder management skills
Entrepreneurial mindset with a bias toward experimentation and action
Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel
Occasionally required to move about the workplace and reach with hands and arms
Requires close vision
This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands
Involves remaining in a stationary position for at least two consecutive hours, lifting at least 30 lbs
Stooping, kneeling, crouching, and climbing ladders
May involve reaching above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Able to work a flexible schedule based on department and company needs
Preferred
MBA or equivalent experience preferred
Benefits
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement
401k, medical/vision/dental/life/disability insurance options
PTO accruals
Holidays
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
10001+ employees
H1B Sponsorship
Macy's has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (10)
2021 (26)
2020 (37)
Funding
Current Stage
Late StageLeadership Team
Bobby Amirshahi
Senior Vice President, Corporate Communications + Public Affairs
Michael Krans
VP, Retail Media
Recent News
bloomberglaw.com
2026-01-24
2026-01-23
2026-01-17
Company data provided by crunchbase