Prospect Medical Holdings, Inc. · 1 day ago
PBX Operator - Full Time, Days (Culver City)
Culver City, CA
Full-time
Onsite
Entry Level
$21/hr - $28.21/hr
1+ years expProspect Medical Holdings, Inc. is a full-service acute care hospital located in Culver City, providing a wide range of inpatient and outpatient services. The PBX Operator is responsible for managing all incoming and outgoing calls, maintaining communication systems, and ensuring excellent customer service.
Hospital & Health Care
Responsibilities
Operates telephone switchboard to relay incoming, outgoing, and inter-office calls in a timely, accurate, and professional manner. Maintains an alphabetical file of patients’ names, room number, and telephone extensions to expedite relaying of calls
Pages authorized personnel over the intercom system. Announces close of visiting hours and other notifications
Records all pertinent information regarding the hospital’s telephone network system and notifies telephone carrier and supervisor of any issues and/or malfunctions
Pages all codes and emergencies and follows proper procedure as established in Fire and Safety Manual and Disaster Plan. Maintains communications center in the event of a Fire and/or a Disaster
Demonstrates appropriate use of independent judgement and decision making. Demonstrates excellent customer service at all times. Ensures the work area is clean, clutter free, and organized
Qualification
Required
High School Diploma or Equivalent
One year of previous PBX experience
Must demonstrate excellent customer service skills
Must be able to read, write and communicate effectively in English
Understanding of basic medical terminology
Ability to maintain a work pace appropriate to the workload
Ability to multitask
Preferred
Bilingual skills to communicate effectively with patients and families
Previous experience working in a hospital
Company
Prospect Medical Holdings, Inc.
Established in 1996, Prospect Medical Holdings, Inc., is a national leader in fully integrated healthcare.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Sharad Khapra
Chief Financial Officer, CRC
Thomas J Kim, MBA
Chief Financial Officer, Alta Hospitals System
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