Straz Center for the Performing Arts · 22 hours ago
Applications and Data Administrator
Tampa, FL
Full-time
Hybrid
Senior Level
7+ years expStraz Center for the Performing Arts is a major performing arts complex in downtown Tampa, and they are seeking an Applications and Data Administrator to manage internal applications and data systems. This role ensures efficient operation, seamless integration, and effective support for cross-departmental workflows while overseeing data governance and user support across various platforms.
Art & CreativeMedia and EntertainmentPerforming Arts
Responsibilities
Coordinate with the various departments to configure and customize the production applications that meet the organization's specific needs and business processes
Install, configure, and maintain all Production software, including deployment of any updates and patches
Manage integrations with other systems. Work on API development and integration with third-party tools as needed
Monitor system health and performance, identifying and resolving issues, promptly
Enforce security policies and access controls to protect sensitive customer and financial data
Coordinate with the IT Manager and Human Resources to manage user permissions and roles within the system
Monitors and diagnoses database performance issues
Conducts annual compliance testing and verification
Coordinates backup and recovery strategies of the business applications and databases with the IT Manager
Keeps data secure by managing accessibility
Responsible for establishing and maintaining robust data governance practices, ensuring the accuracy, security, and compliance of our organization's data assets
Develop and implement data governance policies, standards, and procedures
Ensure adherence to data quality standards across the organization
Assign and manage data stewards responsible for specific data domains
Collaborate with business units to define data ownership and accountability
Conduct training sessions to promote data governance awareness and best practices
Communicate with stakeholders to gather requirements and address concerns
Establish and lead an internal standing data governance committee made up of business data stakeholders
Works with various departments to establish, coordinate, and maintain data integrity and validation procedures
Determines the correct source of data and designs and makes recommendations based on user requirements
Ensures all database objects are developed correctly
Stays abreast of peer data integrity processes, methods, and technology tools
Creates, oversees, and supervises reports, including, but not limited to SQL SSRS, InfoMaker, SySense, Power BI
Creates, filters, and groups BI visualization data
Designs and develops business analytics schemas
Designs and maintains the organization's data warehouse, including the collection, organization, and utilization of all data and statistics from both internal and external data sources
Designs and develops ETL (Extract, Transform, Load) processes
Oversees, supervises, develops, and optimizes data solutions for the benefit of the organization
Provide advanced technical support for all production applications, assisting help-desk personnel and end-users when necessary
Provide updated documentation on the current process/procedures for ongoing maintenance of all production software
Provide training materials, and in some instances perform training, of all production software, as well as coordinate any vendor partner training curriculum for newly implemented production software
Coordinates with the Senior Director of IT to maintain project plans and monitor work progress
Develop project plans, timelines and communications
Creates and maintains change management, standard operating procedures, and other technical documentation
Communicate with application vendors for technical support, issue resolution, and updates
Oversees any consultants engaged for any respective application and data related projects
Oversees and supervises the organization's business applications including the deployment of new version upgrades and patches for the organization's primary and secondary applications
Understanding of and adherence to the change management policies and procedures
Provides second tier support for business application users and escalates to vendors as needed
Provides end user support, testing, and training
Oversees and supervises the creation of training programs, facilitates workshops, and vendor coordinated training on business applications, including new and updated releases
Makes recommendations on business application products and improvements
Qualification
Required
Experience in developing and optimizing complex data and reporting solutions using relational databases
Experience with dashboarding visualization tools
Expert-level experience with Microsoft 365 Environment
Understanding of APIs, SQL, ETL processes
Experience in supporting multiple users and on-line transaction processing systems
Ability to troubleshoot complex application problems and work with support staff to resolve
Ability to work on multiple projects simultaneously
Must have excellent written and verbal communication skills
Self-Starter: ability to work without supervision
Strong problem solving and analytical skills
Flexibility to work in a 24/7 operational environment, to provide rapid respond to system outages and after-hours support
Database Administrator or equivalent work experience required
Bachelor's degree or equivalent experience required
7+ years of experience managing enterprise application databases, integrations and IT projects
Experience leveraging reporting, analytics, and CRM platforms to drive insights, optimize processes, and support organizational objectives
Preferred
CRM Certification or equivalent work experience preferred
Benefits
Health/dental
Vision
Discounted downtown parking
Food and show discounts
Generous 403(b) plan
Up to 27 days of PTO/Holidays per year
Company
Straz Center for the Performing Arts
The Straz Center began as a dream by visionary citizens of Tampa who persevered to bring to reality one of the finest performing arts centers in the nation.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$1MKey Investors
Bank of America
2021-12-08Grant· $1M
Leadership Team
Gregory Holland
President and CEO
Recent News
Business Journals
2024-05-21
2024-04-28
ABC Action News Tampa Bay
2024-04-28
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