PDF Solutions · 8 hours ago
Senior/Staff Electrical Systems Engineer (Field Escalation Support)
Milpitas, CA
Full-time
Onsite
Senior Level, Lead/Staff
$140K/yr - $200K/yr
8+ years expPDF Solutions is seeking a Field Escalation Support Electrical Systems Engineer to join their team focusing on developing cutting-edge electron beam inspection tools. The role involves providing advanced technical support for complex electrical issues and ensuring minimal equipment downtime and high customer satisfaction.
SemiconductorSoftwareManufacturingInformation Technology
Responsibilities
Technical Escalation Interface and Advanced Troubleshooting & Resolution: Act as the primary liaison between the field service teams, customers, and internal electrical engineering team for critical, unresolved electrical technical issues. Generate, update, and refine escalation action plans and root-cause models. Lead failure analysis and conduct root cause analysis of field failures related to electrical systems, power electronics, and control systems using advanced diagnostic equipment
Continuous Improvement: Provide feedback to electrical engineering team on field performance and recurrent issues to influence future product development and service improvements
Installation, Upgrades, System Maintenance, Repair: When needed, support the installation and commissioning of new eProbe® systems and perform upgrades related to electrical sub-systems on existing equipment at customer sites. Perform hands-on repairs, calibration, adjustments, and testing on complex electrical components, printed circuit boards, high-voltage systems, etc
Documentation & Knowledge Transfer: Prepare comprehensive technical reports, document engineering changes, maintain detailed service records, and contribute to internal knowledge bases and training materials for field teams
Qualification
Required
Degree in electrical engineering, physics, or an equivalent engineering field
Bachelor's degree with 10 years' industry experience or master's degree with 8 years' industry experience or doctoral degree with 4 years' industry experience
Proven experience in field engineering or electronic system design and development, preferably within the semiconductor or electron microscopy industry
Hands-on experience with e-beam products, high-voltage equipment, precision electronics, and high vacuum electronics
Willingness and ability to travel frequently, both domestically and internationally, often on short notice
Strong analytical and problem-solving skills for diagnosing complex electrical issues
Proficiency in using electronic test and measurement equipment (oscilloscopes, multimeters, etc.)
Ability to read and interpret complex electrical schematics and engineering drawings
Familiarity with digital and analog circuit design principles, control systems, and electron beam diagnostics instrumentation
Excellent written and verbal communication, strong attention to detail, project management capabilities, and ability to work effectively in cross-functional teams and under pressure
Ability to work in a cleanroom environment for extended periods
Preferred
Hands-on experience with e-beam products, high-voltage equipment, precision electronics, and high vacuum electronics is highly preferred
Company
PDF Solutions
PDF Solutions offers an analytics platform that provides comprehensive data solutions to the semiconductor and electronics industries.
201-500 employees
H1B Sponsorship
PDF Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (15)
2023 (6)
2022 (2)
2021 (3)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown2001-07-27IPO
Leadership Team
Jeff David
VP of AI Solutions
Mike Alperin
Strategic Product Manager
Recent News
PDF Solutions, Inc.
2025-12-02
PDF Solutions, Inc.
2025-11-19
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