TEKsystems · 1 day ago
Application Support Engineer
Charlotte, NC
Full-time
Hybrid
Mid Level
$46.35/hr - $46.35/hrTEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions for transformation. They are seeking an Application Support Engineer responsible for ensuring the stability, availability, and performance of business-critical applications, troubleshooting issues, and collaborating with development and infrastructure teams.
Information Technology
Responsibilities
Provide Level 2/3 support for application incidents, service requests, and performance issues
Investigate, diagnose, and resolve technical problems across application, middleware, and database layers
Monitor application performance, logs, and alerts to proactively identify issues
Support application deployments, configuration changes, and release activities
Collaborate with development teams to analyze defects, track root causes, and drive long‑term fixes
Document technical procedures, troubleshooting guides, and application workflows
Work with infrastructure teams on server, network, and environment‑related issues
Ensure adherence to operational, security, and compliance standards
Participate in on‑call rotation and incident response activities
Assist with capacity planning, system tuning, and application optimization initiatives
Qualification
Required
Experience supporting enterprise applications in production environments
Strong troubleshooting and problem‑solving abilities
Familiarity with Linux/Windows environments, shell scripting, log analysis, and monitoring tools
Understanding of APIs, databases (SQL/NoSQL), and application architecture fundamentals
Experience working with ticketing systems, CI/CD pipelines, and version control tools
Strong communication skills and ability to work with cross‑functional teams
Provide Level 2/3 support for application incidents, service requests, and performance issues
Investigate, diagnose, and resolve technical problems across application, middleware, and database layers
Monitor application performance, logs, and alerts to proactively identify issues
Support application deployments, configuration changes, and release activities
Collaborate with development teams to analyze defects, track root causes, and drive long‑term fixes
Document technical procedures, troubleshooting guides, and application workflows
Work with infrastructure teams on server, network, and environment‑related issues
Ensure adherence to operational, security, and compliance standards
Participate in on‑call rotation and incident response activities
Assist with capacity planning, system tuning, and application optimization initiatives
Preferred
Experience with cloud platforms (AWS, Azure, GCP)
Knowledge of automation tools or scripting languages (Python, Bash, PowerShell)
Familiarity with ITIL practices (Incident, Problem, Change Management)
Exposure to microservices, container platforms (Docker, Kubernetes), or message queues
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
Morningstar.com
2026-02-03
2025-11-19
2025-10-29
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