FetchJobs.co · 3 hours ago
Application Developer
The Center for Elders' Independence is a distinguished PACE organization dedicated to delivering comprehensive healthcare services to the elderly population. The Senior Engineer - ERP Application Support role is responsible for providing operational support, configuration, and issue resolution for ERP systems that support Finance and Human Resources functions, ensuring system stability and exceptional user support.
Information Technology & Services
Responsibilities
Collaborate closely with finance, HR, business analysts, vendors, and IT partners to understand operational needs and application issues, providing timely and effective solutions aligned with business requirements
Provide hands-on support for ERP applications, including executing configuration changes, managing user access, workflow adjustments, and routine system maintenance tasks
Implement approved enhancements and fixes under the guidance of senior technical leadership to ensure system stability and performance
Support ERP-related integrations with other enterprise systems such as EMR, CRM, banking platforms, and third-party vendors, validating data accuracy and completeness for inbound and outbound data flows
Monitor the health and performance of ERP applications, troubleshoot incidents, resolve data discrepancies, and serve as an escalation point for complex operational issues
Ensure ERP systems are compliant with security policies, healthcare regulations, and internal controls, supporting audits and compliance reviews by providing necessary documentation and system evidence
Maintain comprehensive technical and operational documentation, including configurations, workflows, and support procedures
Provide user support, training, and guidance to finance and HR staff to promote effective system utilization
Assist with knowledge transfer and onboarding of new support staff to ensure continuity and consistency in ERP application management
Qualification
Required
An Associate's degree in Computer Science, Information Technology, Finance, or a related field
A minimum of five (5) years of experience supporting ERP applications, particularly in finance and HR modules
Proven experience working with financial or HR systems within regulated environments, such as healthcare or government sectors
Experience collaborating with vendors and third-party service providers to resolve system issues and implement enhancements
Strong hands-on support experience with ERP systems, including configuration, user access management, and routine maintenance
Working knowledge of SQL for data validation, troubleshooting, and reporting purposes
Familiarity with application integrations and data flows across enterprise systems such as EMR, CRM, and banking platforms
Basic scripting skills (e.g., Python or JavaScript) for automation and issue resolution
Understanding of healthcare interoperability standards like HL7 and FHIR from a support or validation perspective
Excellent analytical, problem-solving, and communication skills to effectively work with business users and technical teams
Benefits
Health insurance
Dental and vision coverage
Retirement plans
Paid time off
Professional development opportunities
Company
FetchJobs.co
Funding
Current Stage
Early StageCompany data provided by crunchbase