AdventHealth · 6 hours ago
Intermediate Enterprise Imaging Administrator
Castle Rock, CO
Full-time
Onsite
Mid Level
$75K/yr - $140K/yr
3+ years expAdventHealth is a community-focused healthcare organization that emphasizes the holistic well-being of individuals. They are seeking an Intermediate Enterprise Imaging Administrator to provide 24x7 PACS support, collaborate with various departments, and ensure efficient operation of imaging systems. The role involves troubleshooting PACS incidents, training new staff, and participating in imaging project activities.
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Responsibilities
Participates in an on-call rotation and supports the team’s effort to provide 24x7 PACS support to radiology and cardiology imaging departments
Supports primary and secondary facilities during each shift and when on-call, with occasional travel
Collaborates with various departments to streamline documentation workflows and supports the implementation of best practices in imaging documentation
Develops and maintains a robust knowledge of the product initiatives and categories supported, ensuring data integrity and effective communication of findings
Diagnoses, troubleshoots, and resolves intermediate PACS incidents and requests via the service ticketing system for imaging-related software applications and hardware equipment while adhering to established service level agreements and ticket processing guidelines
Serves as an Information Technology resource between the imaging clinical staff, radiologists, cardiologists, and third-party vendors, providing prompt technical support and resolution for all enterprise imaging systems and components
Ensures the enterprise PACS system operates efficiently by engaging with appropriate information technology resources, third-party vendors, and clinical staff to diagnose, troubleshoot, and resolve issues with PACS diagnostic stations, scanners, and modality and imaging network connectivity
Performs routine system and preventive maintenance, testing, and installations on PACS applications and hardware equipment to support the daily operation of imaging departments
Participates in the training and mentorship of new imaging administrators, radiologists, and cardiologists regarding their daily operational activities and workflow
Participates in and owns imaging project activities, including logging time in the project application, providing guidance on imaging needs and requirements, following up on project deliverables, and communicating project details to key stakeholders
Adheres to information technology service management policies and the Information Technology Infrastructure Library (ITIL) framework for planning, operating, and delivering information technology services to customers
Qualification
Required
Knowledge of AGFA/Siemens/GE/Hologic/Nuance/3D Imaging Solutions
Intermediate level of knowledge & understanding in a clinical informatics environment
Knowledge in supporting an entire PACS System and all related components
Excellent communication skills with the ability to work courteously and effectively with all levels of customers including team members, leadership, physicians, clinical staff, and vendors
Strong analytical, organizational, technical, & project management skills
Ability to prioritize / multitask and complete several projects / initiatives within established deadlines in the order of greatest importance with little supervision
3+ years' healthcare or it experience
Preferred
EPIC Clinical Systems
Information Technology
Associate
Bachelor's
3+ years' experience working in a customer service position
Certified Imaging Informatics Professional (CIIP)
Information Technology Infrastructure Library (ITIL)
Certified Radiologic Technologist (R.T.-CERT)
American Registry of Radiologic Technologists - Computed Tomography (ARRT-CT)
Registered Technologist - Magnetic Resonance Imaging (R.T.(MR)ARRT)
Benefits
Medical, Dental, Vision Insurance
Life Insurance
Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Company
AdventHealth
AdventHealth is a nonprofit healthcare system providing whole-person care through hospitals, clinics, and virtual services.
501-1000 employees
H1B Sponsorship
AdventHealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$0.25MKey Investors
Florida Blue FoundationKentucky Opioid Abatement Advisory Commission
2025-09-15Grant
2023-10-05Grant· $0.25M
Leadership Team
Clifton Scott
COO Flagler | St. Johns Market
Bela Nand
Chief Medical Officer
Recent News
2026-02-04
2026-02-03
Company data provided by crunchbase