The HIRD- USA · 8 hours ago
Sales Subject Matter Expert
United States
Contract
Remote
Senior Level
7+ years expThe HIRD- USA is seeking an experienced Sales Subject Matter Expert (SME) to join their multidisciplinary team supporting the development and improvement of AI models used across the sales lifecycle. The ideal candidate will leverage deep sales expertise and data-driven insights to enhance AI systems that are persuasive and aligned with sales methodologies.
Staffing & Recruiting
Hiring Manager
David Taylor
Responsibilities
Collaborate with AI and Data Teams: Work closely with data scientists and product managers to evaluate AI models used in prospecting, lead qualification, objection handling, negotiation, and closing
Model Evaluation & Improvement: Identify gaps, hallucinations, unnatural phrasing, and ineffective tactics in existing models and contribute domain insights to improve conversation quality and conversion potential
Validation: Validate AI outputs against real-world sales scenarios, psychological persuasion principles, and customer experience standards to ensure interactions feel human and authentic
Define Success Metrics: Define key metrics and success criteria to measure model performance regarding tone, empathy, objection recovery, and eventual deal progression
Data Annotation & Context: Support data labeling and annotation by providing specific context on sales stages (e.g., differentiating between a discovery question and a closing question) to refine training datasets
Framework Design: Assist in designing prompts and frameworks that allow the AI to adapt to different buyer personas and industries while maintaining consistency
Industry Trends: Stay current with evolving sales methodologies (e.g., SPIN, Challenger, Sandler), CRM technologies, and ethical standards in automated selling
Qualification
Required
Bachelor's degree in Business Administration, Marketing, Communications, Psychology, or a related field
7+ years of core sales experience (B2B Account Executive, Inside Sales, Sales Enablement, or Sales Leadership)
Strong understanding of the full sales funnel, pipeline management, CRM logic, and various sales techniques/methodologies
Ability to objectively analyze conversation transcripts and identify why a pitch failed or succeeded
Exceptional written and verbal communication skills with a keen ear for nuance in dialogue
Preferred
Experience collaborating with cross-functional teams (Engineering, Product, Marketing) is highly preferred
Company
The HIRD- USA
HIRD is a global powerhouse in talent acquisition and workforce solutions, redefining the recruitment landscape across India, the USA, Canada, UAE, and the Philippines.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase