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Senior Engineer jobs in United States
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Planet Depos · 1 day ago

Senior Engineer

Planet Depos is seeking a Senior Engineer responsible for managing their Microsoft environment, including Office 365 and Azure. The role involves providing escalated support, managing cloud services, and ensuring effective communication with customers.
VideoConsultingLegalVideo Conferencing
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Growth Opportunities

Responsibilities

Review all aspects of the Azure environment
Manage Office 365 and Azure
Implement and manage Microsoft Intune
Provides overall monitoring of the standards, procedures, and integration of systems through Azure Cloud Architecture design
Review all aspects of the AWS environment
Performs day-to-day activities required to manage cloud services (AWS, Azure), utilizing a broad set of tools to manage and administrate cloud infrastructure including resolving Incidents and problem tickets
Document the Cloud infrastructure
Provide phone and helpdesk support for local and off-site employees if necessary
Diagnose system errors and other issues
Project manage larger implementations using a cloud Project management solution
Utilize ticket tracking system to document all support incidents
Assist with maintaining inventory of hardware, software and support assets
Advise and mentor Help Desk Technicians
Support software applications, including troubleshooting programs, testing, and applying new software releases
An advanced understanding of Cybersecurity technologies. (MFA, DUO, MDM, etc.)
Meet SLA’s, KPI’s and Metrics as defined
Primary onsite work at the Rockville Md. Office to assist in supporting the company’s physical office. (e.g., connections for employees’ workstations and phones, wireless access points, routers, computer server room, etc.)
Possible additional travel may be required to satellite PD offices in the DMV area
Possible after-hours/weekend work
Perform other duties as assigned

Qualification

Microsoft Azure managementMicrosoft Office 365 administrationMicrosoft Azure CertificationsMicrosoft IntuneVMware implementationCisco networkingAdvanced technical issue diagnosisPrioritizeAttention to detailVerbal communicationWritten communicationOrganizational skillsWork under pressure

Required

Minimum of 10 years' experience in Information Technology field
Minimum of 5 years' experience managing and maintaining a Microsoft Azure and Office 365 environment
Microsoft Azure Certifications
Advanced understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and solve advanced technical issues
Must have great attention to detail and excellent verbal and written communication skills
Must be motivated, organized, and work well under pressure
Must be able to work well without direct supervision
Must have a strong sense of urgency and ability to prioritize
Ability to lift up to 50lbs
Strong background in Microsoft Active Directory
Strong background in Azure Active Directory
Strong background in Microsoft Office 365 administration
Strong background in Microsoft Azure management
Strong background in Microsoft Intune
Strong background in VMware implementation and troubleshooting
Strong background in Cisco networking experience

Benefits

Medical
Dental
Vision
Voluntary Term Life Insurance
Voluntary Whole Life Insurance
Voluntary Long Term Disability
PTO
Paid Holidays
401(k)
Employee Assistance Program (EAP)

Company

Planet Depos

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Planet Depos is a legal services company specializing in court reporting, videography, and video conferencing services.

Funding

Current Stage
Growth Stage

Leadership Team

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Joseph DiMonte
Founder & Managing Partner
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Steven Parks
Account Executive
Company data provided by crunchbase