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BMC Software · 9 hours ago

Senior Technology Solutions Specialist

New York, NY

Full-time

Hybrid

Senior Level

$112K/yr - $186K/yr

BMC Software empowers nearly 80% of the Forbes Global 100 to accelerate business value through innovative technology solutions. They are seeking a highly skilled AI Solutions Engineer to lead the development of intelligent AI agents and Generative AI solutions, primarily using the Microsoft Power Platform ecosystem.

Cloud ComputingSoftwareInformation TechnologyInformation Services

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Demonstrate strong programming proficiency, particularly in Python and equivalent, with experience in AI-centric libraries and frameworks such as TensorFlow, PyTorch, Hugging Face Transformers, or similar technologies

Understand and apply AI/ML concepts to practical business solutions within the Microsoft Power Platform environment

Architect and implement Retrieval-Augmented Generation (RAG) pipelines to enhance Copilot and AI agent performance using external knowledge sources

Manage document chunking strategies, embedding generation, vector databases, and intelligent retrieval systems

Integrate knowledge sources (SharePoint, Dataverse, OneDrive, etc.) into Copilot Studio agents

Design, develop, and deploy custom AI agents and copilots in Microsoft Copilot Studio capable of autonomous decision-making, multi-turn conversations, and complex task execution

Build agents that leverage Large Language Models (LLMs) and multi-modal capabilities

Implement adaptive orchestration of multiple AI skills, APIs, and data sources

Master Copilot Studio Agent Builder advanced features including:

Custom plugin and connector development

Adaptive orchestration of multiple AI skills and APIs

Contextual memory and conversation state management

Dynamic prompt engineering and prompt tuning

Secure data handling and compliance practices

Generative AI capabilities integration

Design and implement sophisticated Power Automate flows for:

AI-driven task automation and business process automation

Integration with Copilot Studio agents

Data processing and transformation workflows

Scheduled, triggered, and event-driven automations

Configure and manage various trigger types: message, data event, scheduled, and webhook triggers

Create logical, scalable, and maintainable automation flows for complex business processes

Leverage Power Platform connectors and custom connectors to integrate enterprise applications and services seamlessly

Connect AI agents with Azure AI Services, Azure OpenAI Service, and other Microsoft AI offerings

Integrate with Microsoft 365, Dynamics 365, and third-party systems

Manage data pipelines involving pre-processing, transformation, augmentation, and preparation for AI model consumption

Ensure robust data handling practices including cleaning, validation, labeling, and structuring datasets for generative AI workflows

Work with Microsoft Dataverse and other data sources to optimize AI agent performance

Implement and optimize algorithms essential for developing and fine-tuning generative AI solutions

Stay current with the latest GenAI techniques and apply them within the Power Platform ecosystem

Act as the primary liaison between the US-based Solution Architect and the India-based development team

Translate high-level architectural proposals into detailed low-level design requirements

Communicate technical requirements clearly and effectively across globally distributed teams

Ensure developers understand solution intent, standards, and best practices

Proactively identify gaps in understanding, technical risks, or design misalignment

Facilitate asynchronous and synchronous communication to overcome time zone differences

Provide technical guidance, code review oversight, and adherence to coding and architectural standards

Lead team discussions, clarify requirements, and resolve delivery blockers

Build strong team dynamics through collaboration, transparency, and continuous feedback loops

Serve as a trusted technical advisor capable of representing both the Solution Architect’s vision and developers’ constraints

Qualification

PythonMicrosoft Power PlatformGenerative AIMicrosoft Azure AI ServicesAI/ML conceptsTensorFlowPyTorchHugging Face TransformersPower AutomateTechnical guidanceVersion controlProblem-solvingCommunicationTeam collaboration

Required