FTI Consulting · 1 week ago
Systems Engineer, System Operations, Data Center | Technology | Remote
United States
Full-time
Remote
Senior Level
$57K/yr - $157K/yr
5+ years expFTI Consulting is the world's leading expert-driven consulting firm, dedicated to making a positive impact for clients and communities. The Systems Engineer role involves supporting and maintaining AWS Cloud infrastructure and enterprise applications while ensuring high availability in data centers. The successful candidate will leverage strong troubleshooting skills and collaborate with team members to deliver quality service and documentation.
HealthcareInformation TechnologyHealth Care
No H1B
Responsibilities
Play a key role in supporting and maintaining AWS Cloud infrastructure, with a focus on core services such as EC2, S3, IAM Roles, Workspaces, and other AWS technologies
Provide support for co-located data centers that host virtual technologies, including but not limited to Zadara ZCompute
Support enterprise applications including Active Directory, Kasm, SharePoint, SCCM, and SCOM
Provide input and hands-on support for software deployment and updates using Azure-based CI/CD pipelines to streamline automation and reduce manual overhead
Offer day-to-day operational support for various critical Windows and Linux-based web applications
Maintain clear and proactive communication with stakeholders, ensuring they're informed of incident status, planned changes, and potential service interruptions
Develop and maintain thorough internal documentation, including SOPs, technical guidelines, and knowledge base articles to improve team efficiency and continuity
Collaborate with senior team members and cross-functional partners to gather client requirements, offer sound recommendations, and effectively manage expectations
Participate in a rotating on-call schedule, responding to after-hours incidents and ensuring minimal disruption to services
Take on additional tasks and responsibilities as assigned, contributing to team success and continuous improvement
Qualification
Required
5 years of post-graduate professional experience providing enterprise application administration
3 years of experience working in a 24/7/365, multi-tiered production environment
Willingness to work flexible hours
Ability to travel to client and FTI office(s) as needed
Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide visa sponsorship
Preferred
AWS Sysops or Architect certification
Strong understanding of AD Sites & Services, DNS, and Group Policy
Prior exposure to Linux (Rocky or equivalent)
Knowledge of Docker, Kubernetes, or Elastic Search
Benefits
Competitive total compensation, including bonus earning potential
Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance
Generous paid time off and holidays
Company matched 401(k) retirement savings plan
Potential for flexible work arrangements
Generous paid parental leave with available planning tools, virtual expert coaching services and flex return support.
Family care benefits, including back-up child/elder care
Employee wellness platform
Employee recognition programs
Paid time off for volunteering in your community
Corporate matching for charitable donations most important to you
Make an impact in our communities through company sponsored pro bono work
Professional development and certification programs
Free in-office snacks and drinks
Free smartphone and cellular plan (if applicable)
FTI Perks & Discounts at retailers and businesses
Upscale offices close to public transportation
Company
FTI Consulting
FTI Consulting is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Sophie Ross
Global CEO of FTI Technology
Steven Gunby
President and Chief Executive Officer
Recent News
Globe Newswire
2024-05-07
2024-04-29
2024-04-25
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