Bulletproof, a GLI Company · 1 day ago
Team Lead, Pre-Sales Solutions Architect
Waltham, MA
Full-time
Hybrid
Senior Level
5+ years expBulletproof, a GLI company headquartered in Canada, specializes in technology, security, and compliance. They are seeking a Team Lead, Pre-Sales Solutions Architect to provide leadership and oversight to the Solution Architecture team, ensuring high-quality solutions and effective cross-departmental communication.
EducationSoftwareInformation TechnologyInformation ServicesTraining
Responsibilities
Provide day‑to‑day leadership, coaching, and mentoring to Solution Architects, ensuring clarity of expectations, consistent delivery, and professional growth
Conduct regular one‑on‑ones, performance evaluations, and development planning for team members
Foster a collaborative, high‑performance culture with a focus on accountability, continuous learning, and technical excellence
Coordinate workload distribution, ensuring appropriate resource allocation across pre‑sales engagements
Champion a people‑first leadership style that supports engagement, well‑being, and teamwork
Lead the development, documentation, and rollout of standardized Solution Architecture processes, templates, and best practices
Identify opportunities to automate repetitive tasks, increase efficiency, and improve solution consistency across the team
Implement scalable processes for solution design, estimation, handoff, and internal communication
Monitor and refine workflows to ensure alignment with organizational goals and service offering maturity
Support the Bulletproof sales team by providing technical oversight for pre-sales activities and attending client meetings
Maintain expert knowledge of Bulletproof’s products and services, with a focus on MSP and MSSP, and the way BP is delivering these services with input from the divisional operational VPs
Guide team members in gathering client requirements, designing solutions, and following industry best practices. All in accordance with BP’s standard processes
Review and approve technical specifications, design documents, and other architectural artifacts generated by the team
Oversee the development of accurate project scopes, timelines, and delivery expectations
Support webinars, onsite visits, seminars, events, and tradeshows as needed
Evaluate emerging technologies and lead the team in recommending innovative, efficient solutions
Act as the primary liaison between the Solution Architecture team and other departments, including Sales, MSP, and SOC Delivery, Professional Services, PMO, and Product Development
Establish clear communication channels to improve visibility, feedback loops, and alignment on project scope, timelines, and priorities
Provide timely updates, insights, and escalations to leadership and internal stakeholders
Ensure consistent, high-quality communication to clients, partners, and internal teams
Qualification
Required
5+ years technical sales or pre‑sales architecture experience; managed IT services & managed security services experience is required
5+ years working with vendors, distributors, and resellers within a channel structure
3+ years hands‑on experience with Microsoft Windows operating systems and related software
3+ years administering and architecting cloud environments including Microsoft Azure, Microsoft 365, and the Microsoft Defender suite
Experience with SharePoint Online, Power Platform, and Azure DevOps
5+ years sizing, architecting, and deploying infrastructure solutions (servers, storage, virtualization, networking, security)
5+ years designing Business Continuity & Disaster Recovery solutions
Experience architecting solutions involving Microsoft, HPE, Dell, Cisco, and Fortinet equipment considered an asset
Benefits
Comprehensive Health, Dental, and Vision Insurance
Optional Health
100% Employer Paid Health and Dental Plan
Vacation Time
RRSP Savings Plan with 100% match up to 3% of your salary
Annual Discretionary Bonus
Anniversary Reward Bonus
Educational Assistance Program
Additional Mental Health Benefits through our Employee Assistance Program
Company
Bulletproof, a GLI Company
Headquartered in Canada with locations across the US and around the globe, Bulletproof’s ultimate goal is to help your organization reduce IT, security, and/or compliance complexities.
201-500 employees
H1B Sponsorship
Bulletproof, a GLI Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-01Acquired
Leadership Team
Jeff Shaw
Chief Operating Officer
Steven Burns
President / COO
Recent News
2025-12-16
Canada NewsWire
2022-10-05
Company data provided by crunchbase