NYS Office of Information Technology Services · 3 hours ago
Information Technology Specialist 4 - 10103
New York, NY
Full-time
Hybrid
Senior Level
$96K/yr - $121K/yrThe NYS Office of Information Technology Services is responsible for providing secure and efficient IT products and services to meet client agency business needs. The Information Technology Specialist 4 will oversee the implementation of these services, analyze business processes, and supervise Business Analyst staff to enhance customer interactions and improve existing IT offerings.
Cyber SecurityCloud ComputingGovernmentInformation TechnologyIT Infrastructure
No H1B
Responsibilities
Understand the business needs and processes of the organization
Identify opportunities to improve existing ITS products and services
Analyze and interpret data to understand customer behavior and expectations
Collaborate with technical teams to customize and configure IT products to meet business requirements
Train users in the organization on how to effectively use IT products and services
Create and maintain documentation on ITS processes, policies, application configuration and help related materials
Perform regular audits and quality assurance tests to ensure the functionality and efficiency of ITS products and services
Assist in the resolution of IT product and service issues, and coordinate with IT departments or vendors when needed
Monitor the effectiveness of product and service strategies, adjusting as necessary
Perform the full range of supervisory duties
Qualification
Required
Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 4, SG25 OR in a position at the SG23 level or higher deemed administrative under Section 52.6 of Civil Service Law OR in a title eligible for transfer under Section 70.1 of Civil Service Law
The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades
Candidates must be reachable on the current eligible list for this title in order to be list appointed
ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis
It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence
Some positions may require fingerprinting
Some positions may require up to 25% travel and/or lifting up to 50 lbs
Benefits
Holiday & Paid Time Off
Health Care Benefits
New York State Employees’ Retirement System (ERS) Membership
NYS Deferred Compensation
Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
Public Service Loan Forgiveness (PSLF)
And many more.
Company
NYS Office of Information Technology Services
New York State Office of Information Technology Services (ITS) is transforming how State government delivers services to New Yorkers and local governments.
Founded in 2012
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Gary Moore
CTO, Enterprise ITS - WorkPlace Solutions - Nano Tech
Venkatesh Nattanmai
Deputy Chief Technology Officer - Service Delivery
Recent News
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