Ampstek · 3 hours ago
Voice Engineering | Only on w2
Austin, TX
Contract
Onsite
Senior Level
5+ years expAmpstek is seeking a Voice Engineer with a deep understanding of Voice/VoIP/SIP technologies. The role involves analyzing call flows, improving Contact Centre Voice Platforms, and leveraging expertise in Freeswitch and network protocols.
Cloud ComputingIT Management
No H1B
Hiring Manager
Sheik Rashmi
Responsibilities
Deep understanding and experience Voice/VoIP/SIP expert
Able to follow each leg of a call flow and perform and provide in-depth analysis on what is or is not occurring
Understand Freeswitch modular design. Familiar with real-time communications and their applications
Platform owner, with a great degree of familiarity in linux-based appliances and operating systems
Identifying system and process improvements relating to the Contact Centre Voice Platform and recommending new solutions and designs
Qualification
Required
Deep understanding and experience Voice/VoIP/SIP expert
Able to follow each leg of a call flow and perform and provide in-depth analysis on what is or is not occurring
Understand Freeswitch modular design. Familiar with real-time communications and their applications
Platform owner, with a great degree of familiarity in linux-based appliances and operating systems
Identifying system and process improvements relating to the Contact Centre Voice Platform and recommending new solutions and designs
5+ years of Voice Engineering, telephony experience
Proficient with developing voice solutions, support, call flow diagrams, VUI and other design documentation
Knowledge of SIP media gateways and Freeswitch integrations
Expert with network protocols including a thorough understanding of network fundamentals
Excellent interpersonal, collaboration and communication skills
Preferred
Bachelors degree in Computer Science, Engineering or related field preferred
Company
Ampstek
Ampstek supplies thousands of tech and digital professionals annually to a range of clients through its offices which spread across in 42 countries.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rekha Pathy
CEO
Company data provided by crunchbase