Brown & Brown · 20 hours ago
EDI/Data Sr. Specialist
United States
Full-time
Remote
Entry, Mid Level
$31.25/hr - $33.60/hr
2+ years expBrown & Brown is seeking an EDI/Data Specialist to join our growing team. The role involves overseeing software implementation processes, including data analysis, EDI configuration, testing, and customer training. The candidate will work closely with customer contacts and ensure quality assurance on EDI/Data tasks.
Insurance
Responsibilities
Audit and upload data for moderately (or greater) complex new customer website implementations or on an ongoing basis for existing customers
Create and configure new and existing EDI files for moderately (or greater) complex customer websites (using third party software), following established SOPs and best practices
Responsible with final testing and auditing of own work and others, Analyst, and Senior Analyst configured EDI of low to moderate complexity software to ensure proper functioning, with oversight
Assist with providing guidance on the development of SOPs provide SOP process improvement considerations based for aligned platform
Build courteous and successful relationships with customers, vendors and carriers to improve customer retention
Provide direct and indirect (through teammate development) daily support to assigned customers and/or customers as directed
Maintains working knowledge of health and benefits products, services and tools in order to appropriately configure and test software tools
Promote teamwork, support, knowledge sharing and a positive attitude in the department and office
Promote a commitment to achieve or exceed internal and external performance standards both individually and through teammates
Takes accountability for individual quality assurance on moderate complexity EDI/Data tasks
Proficient ability to anticipate and respond to customer support questions as assigned and working directly with customers, with limited oversight
Serves as subject matter resource in customer meetings, as needed
Follow department guidelines, policies and procedures; including professional development and continuing education required for valid licensing
Provides training and mentorship of EDI/Data Analyst and Senior Analyst, and Specialist
Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology
Pursues a course of personal, professional development
All other duties as assigned
Qualification
Required
At least 2 years experience in Bswift with one or more of the following modules: Bswift Feedbuilder, Demographic Import Admin, Payroll Builder
2-4 years of experience with employee data file manipulation and EDI file development
2-4 years of experience in an office environment, preferably in the insurance, human resources, or financial sectors
Associate's, or Bachelor's degree, or equivalent work experience
2-4 years of applicable software implementation experience
Ability to readily learn and apply new information/concepts
Proficient with MS Office Suite
Experience working with personal computer database applications
Attention to detail and the ability to adhere to strict deadlines
Exceptional telephone demeanor, professional approach to problem-solving
Ability to maintain a high level of confidentiality
Ability to obtain licensure in Life and Health Insurance
Benefits
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Company
Brown & Brown
Brown & Brown delivers risk management solutions to help protect and preserve what our customers value most.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Joel Eubank
COO/CFO Dealer Services
Kadir Edghill , CPA, MBA
CFO - Arrowhead Programs Division
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