DRS IT Solutions Inc · 1 day ago
Data Entry Assistant
DRS IT Solutions Inc is seeking a Helpdesk Data Entry Analyst to support public health initiatives through accurate data entry and exceptional customer service. The role involves assisting healthcare providers and public health staff in resolving system-related issues and maintaining clean health data.
Responsibilities
Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality
Investigate and resolve duplicate patient records and incorrect merges in the immunization registry
Utilize data tools and matching algorithms to identify and correct data integrity issues
Document all support interactions in the ticketing system and maintain accurate logs
Provide guidance to users on best practices for data entry and record management
Assist in testing system updates and enhancements
Qualification
Required
Candidate must be a US Citizen - local to Indianapolis, IN
Must be willing to work in 1099
Strong background in data entry
Strong background in customer service
Attention to detail to maintain clean, reliable health data
Excellent communication skills
Problem-solving abilities
Commitment to supporting public health systems and workflows