ICBC (Insurance Corporation of British Columbia) · 10 hours ago
Client Service Representative (Follow Vehicle)
Richmond Driver Licensing Office
Full-time
Onsite
Entry Level
2+ years expICBC is the Insurance Corporation of British Columbia, dedicated to ensuring an effective car insurance system for all British Columbians. The Client Service Representative will determine requirements for driver's license renewals and assist customers with their licensing needs, ensuring accuracy and outstanding customer service in a fast-paced environment.
Property & Casualty InsuranceLogisticsInsurance
Responsibilities
Determining whether requirements for driver's license renewals, duplicates, BCID and BC Services Cards have been met
Work with customers to understand their licensing needs as well as assist with processing Violation Tickets and Disputes
Qualification
Required
Outstanding face to face customer service experience
Experience handling cash in a fast paced, transactional environment
Exceptional data entry skills and ability to reconcile daily transactions
A participant must drive regularly (in moderate to heavy traffic)
Submit a driving abstract to your supervisor or manager. The following criteria must be met: Hold a Class Five license for a minimum of 2 years, Accumulated fewer than 7 penalty points within the previous 60 months
Qualify on the Passenger Vehicle Knowledge test
Participate in a Driving Evaluation, conducted by a DE Supervisor
Benefits
Competitive salary
Comprehensive benefits
Company
ICBC (Insurance Corporation of British Columbia)
We're ICBC, your provincial Crown Corporation responsible for insurance, driver licensing and road safety.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
D
Dave Barrett
Founder
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