Insperity · 14 hours ago
Manager, Performance Services, Internal Development
Dallas, TX
Full-time
Hybrid
Mid, Senior Level
7+ years expInsperity provides a comprehensive suite of scalable HR solutions and is currently seeking a Manager for Performance Services in Internal Development. This role is responsible for overseeing the design and delivery of internal onboarding and continuous development programs to enhance client experience and team performance.
Enterprise SoftwareHuman ResourcesService Industry
Responsibilities
Attracts, evaluates, and selects internal and external talent to create the best match between individuals and work requirements, ensuring that people with the right skills and motivations are on the team to meet business and learner needs
Develops, coaches, trains, leads and retains team members to maximize individual and team performance, and drives accurate, timely client-focused solutions. Actively delegates projects, tasks and accountabilities to team members to ensure efficient execution of solutions
Analyzes and applies internal performance, solution-specific and external data to generate innovative ideas to stay current with industry trends to increase client impact and support retention
Develops and maintains highly functional and collaborative relationships with leadership to promote trust, unity, empowerment and productivity
Develops and implements measurement standards to evaluate the effectiveness of programs and services using financial, employee productivity or other performance metrics to ensure consistency and high standards of excellence
Delegates tasks and accountabilities to team members to ensure efficient execution of solutions
Works collaboratively with critical Service Operations leaders and stakeholders to create internal workflows and controls to ensure programs have expected impact on employee function and business performance
Plans and directs internal and external projects based on prioritized tasks, available resources, work schedules, and project milestones. Manages time, budget, and resources to meet Performance Services and Service Operations objectives
Participates in communication and consultation with leader peers to leverage expertise and balance workloads to deliver internal service in an agile resourcing model
Qualification
Required
Bachelor's Degree in Business, Organizational Development, Training & Development, Human Resources, Industrial Psychology, or equivalent work experience
Seven to ten years of prior client management experience, business consulting, or people management experience
Demonstrated ability to lead teams, motivate employees, and create a positive working culture in both face to face and remote national team settings
Ability to quickly learn and speak to technical workflows, software functionality and identify learner requirements
Strong customer service skills and experience within a team environment
Strong analytical problem-solving skills to make decisions quickly and effectively while also handling multiple complex projects from conception to completion
Demonstrated ability to start with a conceptual idea or vision and develop systems, processes and plans that are executable, realistic, and results oriented
Proficiency in various HCM and service delivery platforms
Skilled at mentoring and coaching direct reports, manages team resources (headcount and monetary expenses) to budget and identify staffing needs
Ability to work independently, be self-motivated and act as a team player
Excellent verbal and written communication skills
Preferred
Master's Degree
Organizational Development, Performance Improvement or Training Certifications
Certified Performance Technologist (CPT)
Project Management Professional (PMP)
SPHR
Human Capital Strategist (HCS) certification(s)
Benefits
Generous paid time off
Top-tier medical, dental and vision benefits
Health & wellness support
Paid volunteer hours
And much more
Company
Insperity
Insperity (formerly Administaff), a trusted advisor to America’s best businesses for more than 25 years, provides an array of human
1001-5000 employees
H1B Sponsorship
Insperity has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (28)
2023 (20)
2022 (13)
2021 (26)
2020 (28)
Funding
Current Stage
Public CompanyTotal Funding
unknown2003-01-10IPO
Leadership Team
Steve Arizpe
President and Chief Operating Officer
Ross Astramecki
Sr. Vice President, Sales
Recent News
2026-02-11
2025-11-14
Company data provided by crunchbase