Care Alliance Health Center · 1 day ago
Behavioral Health Case Manager - LSW, LPC, CCM, LCDC
Cleveland, Ohio
Full-time
Onsite
Mid Level
$52K/yr - $57K/yrCare Alliance Health Center is dedicated to providing exceptional healthcare experiences. The Behavioral Health Case Manager is responsible for coordinating and delivering comprehensive, client-centered care to improve health outcomes for individuals with behavioral health conditions and substance use disorders.
HealthcareWellnessPharmaceuticalHealth CareMedicalPersonal Health
Responsibilities
Conduct initial screenings and assessments to identify clients' behavioral health needs and barriers related to social determinants of health, delivering services in a timely, effective, client-centered, and trauma-informed manner
Support clients in achieving wellness, autonomy, and improved quality of life by facilitating informed decision-making regarding their diagnosis and treatment options
Coordinate and monitor all aspects of client care, including care planning, service referrals, and interdisciplinary communication
Collaborate closely with Behavioral Health Therapists and medical team members throughout the case management process to develop and update individualized care plans
Track and monitor client engagement, referrals, service utilization, and outcomes to ensure care plan goals are met
Identify and address barriers to care by connecting clients to appropriate community-based resources, programs, and services
Serve as a liaison between clients, families, providers, legal system personnel, and external agencies (e.g., CPS, criminal justice dockets), ensuring coordinated and comprehensive care
Support client understanding of their behavioral health diagnosis, treatment plans, and community resource options
Provide psychosocial support and brief interventions to address motivational, emotional, and behavioral concerns
Accurately complete documentation and case notes in accordance with agency protocols and regulatory requirements; assist in preparing reports and tracking metrics
Develop and maintain collaborative relationships with community-based organizations and care networks to enhance referral pathways and client outcomes
Uphold ethical standards, client confidentiality, and HIPAA compliance in all interactions and decision-making processes
Demonstrate strong written and verbal communication skills, including the ability to engage clients, advocate effectively, and convey clinical information to internal and external stakeholders
Apply critical thinking and sound judgment in crisis intervention, problem-solving, and ongoing client care coordination
Maintain a strong knowledge base of behavioral health, substance use, and social service systems to support the needs of a clinically and socially complex population
Qualification
Required
Licensed Social Worker (LSW) or eligible for licensure as a Social Work Assistant (SWA) in the state of Ohio
Demonstrated understanding of behavioral health, substance use disorders, and co-occurring conditions
Knowledge of how culture, identity, and lived experience impact care delivery and engagement
Strong interpersonal skills with the ability to engage diverse populations in a respectful, empathetic, and trauma-informed manner
Excellent written and verbal communication skills
Strong organizational skills, with the ability to manage multiple priorities and documentation requirements
Proficient in care coordination, community resource navigation, and client advocacy
Preferred
Licensed Professional Counselor (LPC), Certified Case Manager (CCM), or Licensed Chemical Dependency Counselor (LCDC)
Designation as a Qualified Mental Health Professional (QMHP)
Bilingual in English and Spanish (preferred but not required)
Company
Care Alliance Health Center
Care Alliance Health Center is a medical center.
Founded in 1985
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Eleace Sawyers,MPA,MAcc,CHC
President & CEO
Company data provided by crunchbase