SECU · 21 hours ago
Consumer Collateral Support Specialist I
Operations-Wake Forest Road
Full-time
Hybrid
Entry Level
1+ years expState Employees Credit Union is seeking a Consumer Collateral Support Specialist I to provide leadership in the timely completion and tracking of title resolution and lien perfection for their consumer loan portfolio. The role involves overseeing department production, assisting employees, and ensuring compliance with legal requirements related to collateral documents.
AccountingFinanceBankingFinancial Services
Responsibilities
Must have strong working knowledge of entire Collateral Dept
Responsibilities include organizing and coordinating department duties
Responsible for keying information into the loan originating and servicing system(s) as it relates to collateral document tracking
Have an in-depth knowledge of ALS, Default Manager, collateral reporting procedures, and all applicable legal/compliance requirements
Perform supervisory tasks and quality control according to established procedures and guidelines from Manager and Department VP
Must know consumer lending products and back office procedures to better assist management with developing, writing, and implementing departmental workflows
Resolving problems or errors related to collateral documents
Training new department personnel on basic job duties and tasks
Any other duties as assigned by management
Qualification
Required
Demonstrates mastery and self-sufficiency of the Credit Union's lending practices, along with most department duties and requirements
Must have demonstrated desire to go above and beyond basic department responsibilities with a willingness to assist the Collateral Services Specialist/I with additional duties as assigned
Must have good communication skills
Must have good word processing and keyboarding skills
Knowledge of consumer collateral loan procedures
Integral understanding of NC DMV procedures
Extensive understanding out of state titling and ELT procedures
Exhibits good time management skills
Exhibits leadership, dependability, patience, integrity, and service-oriented skills consistently
Must be able to speak English fluently
Must be able to cooperate and collaborate with coworkers
Must be cordial, respectful, and helpful in all interactions with members, coworkers, branch/MSS staff, and all other outside parties
Must adhere to the work schedule and attendance policy established by the Credit Union
Preferred
Minimum of one-year experience in Collateral Support Department or branch/MSS lending experience preferred
Company
SECU
Even though we're North Carolina's largest credit union, we're still just "people helping people." We currently serve over 2.6 million members through more than 270 branch offices - and growing! Members have 24/7 access to account services from over 1,100 ATMs, as well as via phone, our website, and the SECU Mobile App.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Leigh Brady
President and CEO
Recent News
2026-02-06
2025-10-23
State Employees' Credit Union (SECU)
2025-09-17
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