EMCOR Facilities Services · 11 hours ago
HVAC Facility Coordinator
United States
Full-time
Remote
Entry, Mid Level
2+ years expEMCOR Facilities Services manages and supports over 1 billion square feet of facilities space for leading organizations. The HVAC Facility Coordinator is responsible for overseeing HVAC work orders, ensuring timely completion, and maintaining communication with service providers and account teams.
ConstructionEnterprise SoftwareEnergyConsultingHome ServicesRenewable EnergyClean EnergyFacility ManagementJanitorial ServiceProject Management
Hiring Manager
Jill Weeks
Responsibilities
Manipulates Excel work order data to prioritize service provider communication
Communicate on a regular basis with service providers & customers via telephone regarding work order updates
Updates and performs uploads into the system to work orders to reflect the latest status
Coordinates and communicates with account team(s) on work order escalations and service provider invoicing issues
Ensures work order reassignments are notified to the account team representative for their action
Assist in dispatching work orders if customer service rep/dispatcher is out of office
Qualification
Required
Associates Degree or equivalent experience
Minimum of two years' experience in facilities maintenance, property management or customer service role required
Experience in managing commercial HVAC service delivery required
Advanced proficiency in MS Windows Applications, including MS Excel and Word
Must be able to Type min 50 wpm and have good writing skills
Professional and friendly demeanor, willing to go above and beyond to accomplish the mission
Ability to work under pressure and constantly make correct decisions with limited input and determine when to escalate issues to the Facilities Manager/Supervisor or Account Manager
Ability to communicate effectively and efficiently with all functions of the Operations Staff and Call Center Operations team to carry out the objectives of the program
Ability to critically think and problem solve
Ability to maintain a courteous, professional demeanor at all times
Convey confidence in providing and receiving pertinent information
Must be punctual, reliable and caring about their work ethic
Preferred
Bi-lingual English-Spanish preferred
Benefits
Competitive salary and benefits package
Company
EMCOR Facilities Services
EMCOR Facilities Services manages, services, and maintains the facilities and systems.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Michael P. McElrath
President
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