Infojini Inc · 3 hours ago
Desktop Support Specialist
Sacramento, CA
Contract
Onsite
New Grad, Entry LevelInfojini Inc is seeking an Information Technology Systems Support Specialist to provide support for a State Government Client. The role involves troubleshooting Windows systems, managing service desk tickets, and assisting users with hardware and software issues.
Information Technology
Hiring Manager
Siddhi Yadav
Responsibilities
Strong customer service skills
Knowledge of Active Directory or other identity management systems
Attention to detail
Ability to work with rapidly changing priorities
Experience with troubleshooting Windows systems
Good verbal and writing skills for customer interaction and documentation
Second-level Service Desk support tickets, resolve hardware and software issues, and assist customers remotely with DUO, NetMotion, and network resource connectivity
Deployment of MECM GUI and Headless images, and software deployments, both manual and as MECM task sequence software packages
Update both hardware and software assignments in Manifest
Assist users in operating systems, application programs, utilities, and hardware operations
Image, install, and move IT-related equipment
Experience with hardware peripherals such as label/receipt printers and barcode scanners
A good understanding of Microsoft Edge configurations (used as the platform for running web applications)
Qualification
Required
Strong customer service skills
Knowledge of Active Directory or other identity management systems
Attention to detail
Ability to work with rapidly changing priorities
Experience with troubleshooting Windows systems
Good verbal and writing skills for customer interaction and documentation
Second-level Service Desk support tickets, resolve hardware and software issues, and assist customers remotely with DUO, NetMotion, and network resource connectivity
Deployment of MECM GUI and Headless images, and software deployments, both manual and as MECM task sequence software packages
Update both hardware and software assignments in Manifest
Assist users in operating systems, application programs, utilities, and hardware operations
Image, install, and move IT-related equipment
Experience with hardware peripherals such as label/receipt printers and barcode scanners
A good understanding of Microsoft Edge configurations (used as the platform for running web applications)
Company
Infojini Inc
Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises.
Founded in 2006
501-1000 employees
H1B Sponsorship
Infojini Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (12)
2023 (11)
2022 (5)
2021 (10)
2020 (21)
Funding
Current Stage
Late StageRecent News
Baltimore Business Journal
2023-11-04
Company data provided by crunchbase