Enterprise Solutions Inc. · 23 hours ago
System Support Specialist
Sacramento, CA
Contract
Onsite
New Grad, Entry Level
$25/hr - $32/hrEnterprise Solutions Inc. is a company focused on providing comprehensive solutions, and they are seeking a System Support Specialist to enhance their customer service and technical support. The role involves troubleshooting Windows systems, providing second-level Service Desk support, and assisting customers with various connectivity and software deployment issues.
Information Technology & Services
Hiring Manager
Pawan Pawar
Responsibilities
Strong customer service skills
Knowledge of Active Directory or other identity management system
Attention to detail
Ability to work with rapidly changing priorities
Experience with troubleshooting Windows systems
Good verbal and writing skills for customer interaction and documentation
Second-level Service Desk support tickets, resolve hardware and software issues and assist customers remotely with DUO, NetMotion, and network resource connectivity
Deployment of MECM GUI and Headless images, and software deployments both manual and as MECM task sequence software packages
Update both hardware and software assignments in Manifest
Assist users in operating systems, application programs, utilities, and hardware operations
Qualification
Required
Strong customer service skills
Knowledge of Active Directory or other identity management system
Attention to detail
Ability to work with rapidly changing priorities
Experience with troubleshooting Windows systems
Good verbal and writing skills for customer interaction and documentation
Second-level Service Desk support tickets, resolve hardware and software issues and assist customers remotely with DUO, NetMotion, and network resource connectivity
Deployment of MECM GUI and Headless images, and software deployments both manual and as MECM task sequence software packages
Update both hardware and software assignments in Manifest
Assist users in operating systems, application programs, utilities, and hardware operations
Company
Enterprise Solutions Inc.
Enterprise Solutions, Inc. is a technology-intensive services company.
Founded in 2000
501-1000 employees
H1B Sponsorship
Enterprise Solutions Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (1)
2022 (2)
2021 (3)
2020 (9)
Funding
Current Stage
Late StageCompany data provided by crunchbase