HeartCentrix Solutions · 4 hours ago
Information Technology Field Technician
Bellevue, WA
Contract
Onsite
New Grad, Entry LevelHeartCentrix Solutions is seeking an IT Field Support Technician to provide technical support for incident and service request tickets. The role involves delivering hands-on and remote support for end users while maintaining local IT infrastructure and equipment.
Staffing & Recruiting
Hiring Manager
Marcus Rice
Responsibilities
Respond to and resolve incident and request tickets assigned through the IT Service Management system
Install, configure, and deploy workstations, printers, modems, phones, and other computing and telecommunication devices
Perform operating system installations, upgrades, patches, and basic system administration tasks
Provide technical support for standard PC software applications (e.g., word processing, spreadsheets, email, graphics, and communication tools)
Maintain and document local IT hardware inventory and new equipment installations
Support cabling connections, wire management, emergency power management, and related infrastructure tasks
Coordinate vendor support, maintenance, and repair services as needed
Provide remote support to users and sites from the primary location
Participate in a rotating on-call schedule and respond to emergency outages as required
Work flexible hours when necessary to complete technical solutions
Qualification
Required
Technical support experience for incident and service request tickets
Hands-on and remote support for end users
Installation, configuration, and deployment of workstations, printers, modems, phones, and other computing and telecommunication devices
Operating system installations, upgrades, patches, and basic system administration tasks
Technical support for standard PC software applications (e.g., word processing, spreadsheets, email, graphics, and communication tools)
Maintenance and documentation of local IT hardware inventory and new equipment installations
Support for cabling connections, wire management, emergency power management, and related infrastructure tasks
Coordination of vendor support, maintenance, and repair services
Remote support to users and sites from the primary location
Participation in a rotating on-call schedule and response to emergency outages
Flexibility to work hours when necessary to complete technical solutions
Company
HeartCentrix Solutions
HeartCentrix Solutions is a premier IT staffing and workforce solutions provider that delivers technically vetted, culturally aligned talent to enterprise teams, high-growth startups, and consulting firms.
Founded in 2022
51-200 employees
H1B Sponsorship
HeartCentrix Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (1)
Funding
Current Stage
Growth StageLeadership Team
Aaron Jenkins
Founder
Joey Ramos
Partner & Director of Business Intelligence
Company data provided by crunchbase