CMA · 1 day ago
CMCS Maintenance Operations Coordinator
CMA is seeking a Maintenance Operations Coordinator to support property management maintenance operations. This role involves managing email correspondence, coordinating maintenance scheduling, and ensuring efficient communication among property managers and technicians.
Enterprise SoftwareInformation TechnologyCRM
Responsibilities
Monitor, organize, and respond to a high volume of maintenance-related emails daily
Review incoming maintenance requests for accuracy, urgency, and completeness
Maintain clear, professional written communication with property managers, field technicians, subcontractors, and supervisors
Track open items and follow up to ensure timely completion
Coordinate and schedule maintenance work and estimate requests using a maintenance management platform and email system
Aligning schedules between internal maintenance staff, subcontractors, and supervisors
Update schedules and communicate changes promptly to necessary individuals
Ensure service priorities and timelines are accurately documented
Create, update, and maintain work orders, estimate requests, and service records
Maintain accurate documentation, correspondence, and service history
Support maintenance supervisors with operational and administrative tasks
Communicate with subcontractors regarding estimates, scheduling, and job tracking
Maintain organized digital files and records
Assist with reporting, tracking, and workflow documentation
Collaborate with team members to improve department efficiency
Tackle new duties as assigned by supervisor and manager
Qualification
Required
Must be responsible, honest and reliable; able to work full-time hours and attend work on a regular basis
Must have good verbal communication skills
Must be a self-starter and able to identify problems, determine best solutions, improve processes, and pursue corrective actions with minimal supervision
Must have knowledge of the construction or maintenance industry
Experience using maintenance or service management platforms
Strong interest in learning new software systems
Geographical knowledge of work area or map reading skills
Strong attention to detail and reading comprehension skills
Excellent organizational and time-management abilities
Ability to accurately interpret and prioritize maintenance-related requests
Strong teamwork skills with a collaborative mindset
Ability to follow established procedures and workflows
Ability to multitask effectively in a fast-paced environment
Must pass the Background Check and Drug Test
Proficiency using Microsoft Office applications and Outlook email
The knowledge, skills, and abilities typically gained through the acquisition of a high school diploma and/or GED
Preferred
College degree or educational equivalent
Benefits
Medical, Dental, Vision
Life Insurance
Short Term Disability, Long Term Disability, AD&D
401k Retirement Plan
Company
CMA
At CMA, we believe in building something bigger than ourselves, every day.
H1B Sponsorship
CMA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (3)
2023 (3)
2022 (2)
2021 (7)
2020 (5)
Funding
Current Stage
Growth StageCompany data provided by crunchbase