Proofpoint · 14 hours ago
Sr. Technical Trainer
Draper, UT
Full-time
Hybrid
Senior Level
$136K/yr - $214K/yr
5+ years expProofpoint is a global leader in human- and agent-centric cybersecurity, dedicated to safeguarding the digital world. They are seeking a Sr. Technical Trainer to educate customers, partners, and employees on Proofpoint products and solutions through both virtual and in-person training sessions.
Telecom & CommunicationsEnterprise SoftwareCyber SecuritySaaSInformation TechnologyEmailNetwork Security
Responsibilities
Deliver Virtual Instructor-Led Training (VILT) and classroom Instructor Led Training (ILT) on Proofpoint’s family of advanced Threat Protection and Data Security products
Deliver customized onsite training for key customers and partners
Assist in the design and support of technical labs and lab environments tailored to help customers use Proofpoint products
Work independently but collaborate regularly with a team of curriculum developers and technical trainers
Provide feedback and guidance to courseware developers
Meet with Proofpoint sales teams and with our customers to understand needs and develop training plans
Establish and nurture relationships with Proofpoint channel account managers and Partners
Continuous learning – stay up to speed on the latest Proofpoint products, releases, and new technologies
Work with product development and engineering teams
We’re mostly virtual, but this position may require up to 30% travel
Qualification
Required
Experience working closely with internal and external customers and partners
Outstanding relationship building skills
Deep understanding of adult learning techniques and classroom management
Deliver Virtual Instructor-Led Training (VILT) and classroom Instructor Led Training (ILT) on Proofpoint's family of advanced Threat Protection and Data Security products
Deliver customized onsite training for key customers and partners
Assist in the design and support of technical labs and lab environments tailored to help customers use Proofpoint products
Work independently but collaborate regularly with a team of curriculum developers and technical trainers
Provide feedback and guidance to courseware developers
Meet with Proofpoint sales teams and with our customers to understand needs and develop training plans
Establish and nurture relationships with Proofpoint channel account managers and Partners
Continuous learning – stay up to speed on the latest Proofpoint products, releases, and new technologies
Work with product development and engineering teams
Passion for teaching, learning, and for enabling customer success
Creativity in training delivery and classroom management
High level of autonomy and self-direction
In-depth technical knowledge of Data Loss Protection strategies, secure messaging, cloud security, or other cyber-security related field
Experience with email solutions such as Exchange or expert level knowledge of SMTP
Deep understanding of networking and the most common protocols; SMTP, LDAP, HTTP, etc
5+ years of technical training and/or courseware development experience in IT, Networking, or Telecommunications industries
Excellent inter-personal, written and verbal communication, as well as documentation skills
Preferred
Industry and vendor certifications in the listed technologies are a plus
Benefits
Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities
Flexible time off
A comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year
A three-week Work from Anywhere option
Company
Proofpoint
Proofpoint provides cloud-based email security, e-discovery, and compliance solutions for companies to protect sensitive business data.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$885.5MKey Investors
DAG VenturesBridgescale PartnersMeritech Capital Partners
2021-04-26Acquired
2019-08-21Post Ipo Debt· $800M
2012-04-20IPO
Leadership Team
Sumit Dhawan
CEO
Michael Frendo
Chief Technology Officer, Engineering
Recent News
2026-01-06
2025-12-18
Company data provided by crunchbase