Next Quarter · 9 hours ago
Salesforce OMS Architect
Minneapolis, MN
Contract
Hybrid
Senior Level
5+ years expNext Quarter is seeking a Salesforce Order Management Architect to design and deliver scalable, enterprise-grade order lifecycle solutions using Salesforce. The role involves guiding architecture decisions, leading integrations, and ensuring reliable solutions across commerce, service, and operations teams.
Information Technology & Services
Hiring Manager
Ninad Desle
Responsibilities
Design end-to-end order lifecycle solutions including:
Order ingestion
Orchestration and routing
Fulfilment and shipment
Cancellations, returns, and refunds
Lead architecture and configuration of Salesforce Lightning Order Management, including:
Order Summary
Fulfilment Orders
Delivery Groups
Orchestration and exception handling
Ensure data consistency and resiliency when integrating upstream commerce platforms and downstream fulfilment systems
Own integration strategy between Salesforce and:
Warehouse Management Systems (WMS)
ERP systems
Payment gateways (authorization, capture, settlement, refunds)
3PLs and last-mile carriers
Parcel tracking providers
Design API contracts, canonical data models, and event-driven flows
Support both synchronous and asynchronous integration patterns
Troubleshoot and govern real-world integration issues (missing data, partial payloads, retries, idempotency)
Architect scalable solutions for:
Shipment and delivery updates
Exception notifications
Returns and RMAs
WISMO (“Where Is My Order”) visibility
Enable event-driven updates for service agents and customer self-service experiences
Ensure a consistent post-order experience across B2C, B2B, and Service Cloud use cases
Design Salesforce solutions using:
Apex
Flows
Platform Events
Orchestration
Govern metadata structure, environment strategy, and CI/CD pipelines
Provide architectural oversight and design reviews for delivery teams
Produce clear architecture diagrams, integration flows, and decision documentation
Lead solutioning sessions, architecture workshops, and technical discovery
Partner with business, commerce, service, and operations stakeholders
Translate complex technical concepts into clear, actionable guidance
Support estimation, planning, and delivery governance
Qualification
Required
5–10+ years of Salesforce experience
3+ years specializing in Salesforce Order Management
Strong understanding of Lightning Order Management data model
Strong understanding of order orchestration and fulfilment patterns
Strong understanding of Apex, Flows, and integration patterns
Strong understanding of SFDX, Git, and CI/CD practices
Hands-on experience integrating Salesforce with WMS and fulfilment systems
Hands-on experience integrating Salesforce with ERP platforms
Hands-on experience integrating Salesforce with payment processors
Hands-on experience integrating Salesforce with shipping and carrier APIs
Hands-on experience integrating Salesforce with third-party tracking services
API and event-driven system design skills
Data modelling and transformation skills
Performance and scalability considerations skills
Distributed system troubleshooting skills
Strong client-facing communication and facilitation skills
Ability to lead architecture discussions across multiple teams
Comfortable operating as a technical authority and mentor
Preferred
Salesforce Order Management, Application Architect, or Technical Architect certifications
Experience with Salesforce Commerce (B2C or B2B)
Background in Retail, CPG, or consumer-facing industries
Experience supporting high-volume, post-order operational systems
Company
Next Quarter
Next Quarter is a platform that empowers companies to grow revenue through data.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Rahul Shah
Chief Executive Officer
Puneet Gaur
Chief Operating Officer. & Chief Information Security Officer
Company data provided by crunchbase