MedPro Group · 1 day ago
Claims Operations Specialist
Fort Wayne, IN
Full-time
Hybrid
New Grad, Entry LevelMedPro Group is an industry-leading Berkshire Hathaway insurance company focused on protecting those who serve and care for others. The Claims Operations Specialist role involves setting up and managing claims, facilitating workflow, and providing administrative support to ensure timely and accurate claim-related requests.
HealthcareProperty & Casualty InsuranceHealth InsuranceHealth CareInsurance
Responsibilities
Set up new claims in the claims management system; create and mail letters as necessary
Work with multiple departments/functions in the resolution of stakeholder issues
Facilitate and expedite the workflow between field and home offices
Provide full range of administrative office and management support
Manage and prioritize multiple assignments
Ensure all claim-related requests are executed with timeliness and accuracy
Investigate stakeholder issues, identify root causes, and create procedures to handle issues
Prioritize and execute manual and automated solutions to recurring situations
Perform claims tasks for assigned territory, such as initial setup and management of claims in the claim management system, processing possible loss payment requests, and preparing required statutory reporting
Handle critical, time-sensitive tasks with speed and accuracy, ensuring proper follow-up and communication
Qualification
Required
College degree or equivalent experience with relevant experience preferred
Strong proven ability to operate independently and prioritize assignments
Ability to work well under pressure and within time restraints
Ability to effectively manage several projects/priorities simultaneously
Outstanding interpersonal skills to include both written and oral, with a focus on critical listening
Knowledge of insurance industry and claim activities
Excellent organizational and teamwork skills
Creative problem solving skills
Company
MedPro Group
MedPro Group is the national leader in customized insurance, claims, patient safety, and risk solutions for physicians, surgeons. It is a sub-organization of Berkshire Hathaway.
Founded in 1899
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Anthony Bowser
Chief Financial Officer
Alex Blauvelt
Recruiter & University Relations Partner
Recent News
Fayetteville State University
2025-09-23
2025-07-19
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