Ametris (formerly ActiGraph) · 6 hours ago
Technical Writer
United States
Full-time
Remote
Mid Level
3+ years expAmetris is an international leader in the development of validated medical-grade wearable solutions. They are seeking a Technical Writer to play a critical role in shaping how their products are understood and used, creating high-quality documentation for both internal and external audiences.
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Responsibilities
Author, edit, and maintain product documentation including:
User guides and help center articles
Feature and release documentation
API and developer documentation (where applicable)
In-app help, tooltips, and contextual guidance
Commercial and Ops enablement collateral
Ensure documentation is accurate, up to date, and aligned with product behavior and roadmap changes
Partner closely with the CPO and technical team to understand product intent, user needs, and roadmap priorities
Collaborate with Engineering to ensure documentation complements product experiences and usability principles
Support the Support team, Sales, and Operations teams with internal and external-facing documentation as needed
Establish and maintain documentation standards, style guides, and best practices
Advocate for documentation as a core part of product quality and customer experience
Continuously improve documentation based on user feedback, support trends, and product evolution
Help define what 'done' means for documentation as part of product delivery
Manage documentation of workflows, tooling, and version control in partnership with Product and Engineering
Participate in sprint planning, product reviews, and release processes to stay aligned with development cycles
Identify opportunities to improve documentation efficiency, discoverability, and scalability
Qualification
Required
3+ years of experience as a Technical Writer, Product Writer, or similar role in a software or technology company
Strong ability to explain complex technical concepts clearly to diverse audiences
Experience working closely with Product Managers and Engineers in agile or product-led environments
Excellent written communication skills with strong attention to detail and consistency
Comfort learning new technologies, systems, and domains quickly
Experience documenting SaaS platforms, APIs, data products, or developer tools
Familiarity with documentation tools such as Confluence, Git-based workflows, CMS platforms, or help center software
Understanding of UX writing principles and user-centered documentation design
Experience supporting both external customer documentation and internal technical documentation
Benefits
A casual "dress-code" environment
A family-oriented and collaborative workplace
Paid time off (including paid time off for your birthday)
And a very generous suite of benefits including: medical, dental, vision, basic/life accidental, short/long term disability, identity theft, 401K (plus a match), and supplemental insurance options
Company
Ametris (formerly ActiGraph)
At Ametris, we partner with life sciences organizations to transform complex, real-world patient data into evidence that drives progress.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2020-05-18Acquired
Leadership Team
Jeremy Wyatt
Chief Executive Officer
Recent News
Press Telegram
2025-10-25
Company data provided by crunchbase