Eversource Energy · 1 day ago
IT Product Manager - Meter Technologies (Hybrid)
Berlin, CT
Full-time
Hybrid
Senior Level, Lead/Staff
$156K/yr - $173K/yr
10+ years expEversource Energy is a leading energy company, and they are seeking an IT Product Manager for Meter Technologies. This role is responsible for leading the design, development, and enhancement of technology solutions that support Meter Technology and Advanced Metering Infrastructure (AMI) capabilities, while ensuring effective delivery of AMI-enabled business outcomes through strong partnerships across various departments.
EnergyIndustrialAgricultureRenewable EnergyHuman ResourcesLogisticsDeliveryElectrical DistributionEnergy EfficiencyNatural ResourcesOil and GasStaffing Agency
No H1B
Responsibilities
Lead staff and managed service providers through service delivery transformation supporting Meter Technology, AMI, and Energy Efficiency platforms
Serve as the IT owner for AMI-related applications, including head-end systems, MDMS, meter analytics, and related integration layers
Work closely with meter technology suppliers and system integrators to ensure contractual obligations, SLAs, regulatory requirements, and cybersecurity standards are met
Maintain operational, performance, and financial metrics to demonstrate service delivery improvement, system availability, and fiscal responsibility
Manage all deliverables associated with application operations, maintenance, support, and release management across the Meter Technology portfolio
Oversee outsourced managed services and cloud/hosted vendor contracts supporting AMI and meter systems
Ensure all Meter Technology applications are actively monitored for performance, data integrity, and assured operations in alignment with enterprise and monitoring standards
Establish and maintain effective working relationships with Meter Operations, Field Services, Grid Modernization, Energy Efficiency, Regulatory, and Customer organizations
Support the transition to agile and product-based delivery models for Meter Technology initiatives
Oversee activities across business units and IT domains to enable successful implementation and long-term support of AMI and meter-related projects
Ensure successful delivery of major capital programs related to meter deployments, AMI upgrades, and grid modernization, including seamless transition to steady-state operations
Manage maintenance, vendor, and project costs for the Meter Technology portfolio
Lead the development of application roadmaps that support AMI scalability, resiliency, regulatory compliance, and evolving business needs
Evaluate root cause technical solutions proposed by vendors with a focus on eliminating technical debt and improving long-term platform stability
Coordinate preparation of statements of work (SOWs), technical specifications, cost estimates, and contract negotiations related to meter technology solutions
Negotiate and manage external vendor and contractor relationships in alignment with IT and business objectives
Qualification
Required
Bachelor's degree from an accredited four‑year college or university with a focus in Computer Science, Information Systems, Engineering, or a closely related field is required
Minimum of 10 years of related IT experience, including at least 5 years in supervisory or leadership roles
Minimum of 5 years managing outsourced IT managed service providers in a complex application environment
Strong technical acumen with expert understanding of software development life cycle (SDLC), system integration, data flows, and resiliency architectures
Familiarity with utility meter technology concepts such as smart meters, meter communications networks, head‑end systems, MDMS, and data quality processes
Strong analytical and problem‑solving skills with the ability to address complex, cross‑domain technical challenges
Proven ability to lead and develop teams of direct reports and managed service providers through coaching and performance management
Customer‑first mindset with a passion for delivering reliable, high‑quality technology solutions that support business operations
Strong interpersonal, negotiation, vendor management, and business acumen skills
Strategic thinker capable of anticipating long‑term business needs and technology evolution within the Meter Technology domain
Ability to prioritize competing demands and manage deadlines in a fast‑paced, operationally critical environment
Ability to translate operational and performance data into actionable improvement plans
Excellent verbal, written, and presentation communication skills
Recognized expertise in application or product management, with strong organizational and project management capabilities
Preferred
Experience supporting AMI, MDMS, or utility operations systems strongly preferred
Benefits
Eversource offers a competitive total rewards program.
Check out our careers site for an overview of our benefits programs.
This position is eligible for a potential incentive.
Company
Eversource Energy
Eversource transmits and delivers electricity and natural gas for more than 3.6 million electric and natural gas customers.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.49BKey Investors
US Department of Energy
2025-10-17Post Ipo Debt· $600M
2025-03-04Post Ipo Debt· $800M
2024-08-19Grant· $89M
Leadership Team
Thomas May
President and CEO
Paul Chodak III
Executive Vice President and Chief Operating Officer
Recent News
2026-02-13
Hartford Business Journal
2026-02-12
Hartford Business Journal
2026-02-08
Company data provided by crunchbase