NexTech Solutions LLC · 1 day ago
Program Support Specialist
NexTech Solutions LLC is seeking a Program Support Specialist to ensure smooth daily operations across logistics, procurement, facilities, office coordination, and basic technical support. The role involves managing shipments, coordinating with vendors, and providing technical assistance while supporting program leadership in a fast-paced environment.
SoftwareInformation Technology
Responsibilities
Manage incoming and outgoing shipments, ensuring accurate tracking, labeling, and documentation
Coordinate with vendors, suppliers, and delivery services to track orders and resolve delays or discrepancies
Support procurement activities by researching vendors, comparing quotes, and assisting with purchase requests
Maintain organized records of orders, deliveries, and asset assignments
Conduct routine walkthroughs of office spaces, meeting rooms, and common areas to ensure readiness and functionality
Coordinate with building management or external contractors regarding maintenance, repairs, or access needs
Monitor office supply levels and proactively restock to prevent operational interruptions
Assist with basic office setup or reconfiguration as business needs evolve
Assist with onboarding support, including setup and imaging of workstations (laptops, monitors, docking stations, and peripherals)
Provide first-level troubleshooting for common hardware and software issues such as printers, Wi-Fi connectivity, and collaboration tools (e.g., Slack, Zoom)
Maintain accurate inventory records for IT assets, peripherals, and software licenses
Escalate technical issues to senior IT staff when appropriate, providing clear documentation of observed issues and actions taken
Qualification
Required
Fluency in English (written and spoken)
Must meet eligibility requirements to obtain US Security clearance - Secret
Familiarity with basic office tools and systems, such as Microsoft Office Suite, email, and collaboration platforms (e.g., Slack, Zoom, or similar)
Professional demeanor and positive attitude when interacting with colleagues, vendors, and leadership
Initiative and willingness to take ownership of assigned tasks and small projects with minimal supervision
Comfort working in dynamic environments where priorities may shift and learning occurs on the job
Strong work ethic, reliability, and follow-through on commitments
Ability to work effectively both independently and as part of a collaborative team
Willingness and curiosity to learn new tools, systems, or procedures as needed
Awareness of safety, security, and procedural compliance, with a willingness to follow established protocols
General troubleshooting mindset, including the ability to logically isolate issues and seek resolution or escalation when appropriate
Ability to lift and carry equipment or packages up to 25 lbs as needed
Professional office environment primarily located on the second floor, with occasional access to first-floor office and storage areas
Routine movement between floors using stairs as part of daily responsibilities
Noise levels are generally moderate, no exposure to active construction noise within the immediate work area
Regular interaction with internal staff and leadership in a professional office setting
Responsibility for maintaining situational awareness within assigned areas, including recognizing authorized personnel and identifying individuals who may not belong in secured spaces
Expectation to verify badge access and appropriately address or escalate security concerns as part of daily operations
Occasional physical activity, including moving office equipment, retrieving mail or supplies from different locations, and assisting with basic office setup (e.g., desks, chairs, peripherals)
Coordination with vendors and service providers for office upgrades, maintenance, and deliveries
Preferred
Associates or Bachelors degree in a technology, operations or business-related field
Company
NexTech Solutions LLC
NexTech Solutions is pioneering the next generation of government-focused solutions through an unconventional approach to the modern collab space.
Funding
Current Stage
Growth StageRecent News
Washington Technology
2026-01-08
2026-01-07
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