Prince George's County Public Schools · 1 day ago
IT Specialist
Largo, MD
Full-time
Onsite
Entry, Mid LevelPrince George's County Public Schools is seeking an IT Specialist to join their team within the Department of Social Services. The role involves providing technical support, managing IT assets, and ensuring data security while serving as a liaison between end users and higher-level IT support.
EducationPrimary EducationSecondary Education
No H1B
Responsibilities
Provide technical support to users by researching and answering questions and troubleshooting technical issues including but not limited to VPN, Email, printing, Active Directories, phones, network performance as well as internal business applications
Support and maintain different end-user devices including but not limited to workstations, multifunctioning printers, and phones according to the agency's standards and policies
Track and document help desk tickets, escalate if necessary, and coordinate all related activities
Follow the agency's regulations and procedures to perform any assigned task
Manage and maintain IT asset inventory according to the agency's policies
The Contractor will comply with all county and departmental policies and procedures and will conduct him/herself in a professional manner at all times
Monitor network and system performance, perform regular backups, and manage software/hardware upgrades
Serve as the primary point of contact for employee technical issues, troubleshooting hardware and software, and managing IT inventory
Ensure data security through regular backups and maintenance of user access permissions
Develop and implement automated workflows, forms, and tools to enhance productivity
Coordinate with external technology vendors and manage licenses
Other duties as assigned
Qualification
Required
Bachelor's Degree from an accredited college or university in Business or Public Administration, Social Service, Sociology, Psychology, or a closely related field
Responsible work experience which includes coordination of group activities, preferably including work with disadvantaged individuals
Must possess and maintain a valid Class C driver's license
Benefits
Medical/Prescription/Dental/Vision Insurance Coverage (part time employees are eligible for medical insurance if they work 15 + hours, per week)
Group Term Life Insurance
Long & Short-Term Disability
Flexible Spending Accounts
Dependent Care Assistance Program
Health Care Flexible Spending Account
Paid Leave (Annual, Personal, & Sick)
13 Paid Holidays
Retirement Benefits
Defined Benefit Pension Plan
Employer Contribution Rate-11.71%
Supplemental Pension Plan
Employee Contribution Rate (Pre-Tax)-3.48%
457(b)
403(b)
Employee Discounts
Employee Assistance Program
Voluntary Benefits
Critical Illness
Whole Life Insurance
Accident Insurance
Legal Services
Company
Prince George's County Public Schools
Prince George's County Public Schools is a primary and secondary education platform.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Joseph Ogunsanya
Chief Executive Officer Designee,Pupil Personnel Services Transition Worker & Neediest Kid's De
Lisa Howell
Chief Financial Officer
Recent News
Maryland Daily Record
2025-12-29
Morningstar.com
2025-12-15
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