City of New York · 21 hours ago
NY SCION Program Manager
Manhattan, NY
Full-time
Hybrid
Entry, Mid Level
$63K/yr - $72K/yr
1+ years expThe City of New York's Department of Small Business Services is seeking a Program Manager to enhance employment outcomes for individuals with disabilities. The role involves coordinating community activities, organizing training, and developing partnerships to improve access to career services for jobseekers with disabilities.
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Responsibilities
Implement accessibility plan – including physical, programmatic, communication and digital accessibility – in partnership with training providers ensuring universal access for jobseekers at the Workforce1 Career Centers in the spirit of the law
Provide disability-related trainings, including Disability Etiquette and Awareness Training, best practices for conducting outreach to people with disabilities, creating an accessible job posting, and other topics, to all Workforce1 and New York State Department of Labor (NYSDOL) center staff approximately once per month
Provide Disability Etiquette and Awareness Training to Community Partners
Provide trainings for businesses on relevant topics
Review and analyze best practices for accessibility in job training
Conduct review of accessibility among sector-based “cohort” trainings and make clear recommendations for increasing the physical, programmatic, and digital accessibility of trainings
Present recommendations to SBS leadership and SBS leadership determines what to adopt and over what timeline to develop concrete plan for increasing the physical, programmatic, and digital accessibility of trainings
Provide background training to all Workforce1 and NYSDOL center staff about Ticket to Work a Social Security's Program that supports career development for people ages 18 through 64 who receive Social Security disability benefits and want to work. The Ticket Program is free and voluntary.Hold quarterly Talent Coalition meeting to bring together Workforce1 and a variety of partners for better coordination of services
Provide in-depth training to designated Workforce1 and NYSDOL center staff on case management requirements for Ticket to Work
Design a new approach to outreach and marketing to customers and delivering the Workforce1 orientation based on input from partner organizations and customers with disabilities; collect feedback; evaluate feedback and implement additional changes; iterate multiple times along with SBS
Launch regular review of reports produced about the impact of the NY SCION initiative
Develop ability to track Ticket to Work customers in SBS’ data system, Worksource1. Regularly review projected revenue
Increase the capacity of the Workforce1 Career Centers and surrounding career pathways programs to serve individuals with disabilities
Travel throughout all five boroughs in New York City maintain office hours at Workforce1 Career Centers
Identify and leverage disability-related resources and partners, including the NYS Education Department’s (NYSED) Adult Career and Continuing Education Services – Vocational Rehabilitation (ACCES-VR) and the Office of Children and Family Services/NYS Commission for the Blind (OCFS/NYSCB), to support collaboration around a job seeker’s employment and/or training goal(s)
Advising the workforce development system on how to effectively promote the participation of individuals with disabilities in existing career pathways systems and programs
Assist and train the Local Workforce Development Board (LWDB), Career Center staff, businesses, community colleges, and other training providers on such topics as rights under the Americans with Disabilities Act (ADA), Ticket to Work (TTW), accommodations, assistive technology, and assessments
Coordinate with career pathway programs’ direct service delivery staff, including career coaches
Assist in the recruitment of individuals with disabilities, including TTW Ticket Holders, to participate in career pathways programs, including funded career pathways training, and to utilize Career Center services
Identify career, training, and employment opportunities for individuals with disabilities using assessments
Obtain and maintain a credential to provide benefits advisement and work incentive counseling to job seekers in receipt of Social Security Administration (SSA) benefits (e.g., Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI))
Assist with expansion of the workforce development system's participation as an Employment Network (EN) under the TTW Program, including the assignment of appropriate Tickets to the Career Center under the New York Employment Services System (NYESS) Administrative Employment Network (AEN)
Help ensure that individuals with disabilities access all the different programs and services they need, including career and training services offered through the Career Centers to participate in existing career pathways programs
Facilitate an effective approach to leverage resources needed for individuals with disabilities to fully participate in existing career pathway programs and to achieve their employment and/or training goal(s)
Support the development of a sustainability plan and strategies that will continue the successful project components beyond the funding period
Qualification
Required
1 - 2 years of full-time, relevant experience in program management, workforce development, or working with community programs supporting and providing services to peoples with disabilities
3+ years of full-time, relevant experience in program management, workforce development, or working with community programs supporting and providing services to peoples with disabilities
A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
Education and/or experience which is equivalent to '1' or '2' above. However, all candidates must have at least one year of experience as described in '1' above
Preferred
A strong belief that individuals with disabilities, including individuals with developmental, intellectual, and other significant disabilities, can and deserve to work in their communities
Knowledge of federal, state, and local laws, policy, and procedures relating to equal opportunity and non-discrimination employment of individuals with disabilities and other protected classes
Background in areas including sustainability, customized and supported employment, intersectionality, and person-centered planning is preferred
Strong understanding of local community agencies, service providers, stakeholders, and disability-related resources, along with program management experience in developing, implementing, and evaluating sustainability strategies and continuous quality improvement efforts
An ability to communicate with diverse stakeholders, including business leaders, customers in minority groups, and workforce development staff
Proven ability to communicate effectively in both written and spoken formats
Deep understanding of job search strategies (resumes, cover letters, interviewing, networking) and proven experience teaching these skills to diverse job seekers
Strong digital literacy and proficiency in leading remote meetings
Benefits
Public Service Loan Forgiveness
Company
City of New York
City of New York, often called as New York City, is the most populous city in United States.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Carl G Esposito
Chief Information Security Officer
Dawn Miller
Senior Advisor to the Chief Climate Officer
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