Eli Lilly and Company · 11 hours ago
Analyst - Data & Integrations Lead - Global Field Solutions CRM
Eli Lilly and Company is a global healthcare leader headquartered in Indianapolis, Indiana, focused on discovering and delivering life-changing medicines. The Data & Integrations Lead will support and evolve the global CRM ecosystem, primarily Veeva CRM, and lead integration work across multiple enterprise systems to drive data strategy and enable seamless connectivity for field users.
BiotechnologyHealthcarePharmaceuticalHealth CareMedical
Responsibilities
Responsible subject matter expert (SME) for the data ecosystem within Veeva CRM and related capabilities and future state CRM platform
Influences integration design decisions w/ input from architecture
Provide input to API design, composability/reuse
Approve API-related Features and Test Scripts, participates in cross-system testing and UAT
Serve as the technical SME for the delivery on solutions that requiring new integrations and any enhancements, ensuring robust architecture, scalability, and performance
Coordinate needs and requirements between upstream and downstream teams/systems
Lead and mentor onshore/offshore developers Prepare technical documentation, including specifications, user stories, and validation artifacts
Troubleshoot integration issues, perform root-cause analysis, and deliver continuous improvements
Qualification
Required
A Bachelor's degree in a computer science or information technology related field
3+ years in Information Technology
3+ years of hands-on technical integration experience with modern technologies
Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1
2+ years coordinating external suppliers &/or partners with internal teams to support technical delivery
Understanding of master data concepts (HCP/HCO, product, territory)
Proficiency in integration technologies: APIs, REST, SOAP
Excellent communication (written and verbal), interpersonal and team building skills (e.g., effective coaching and feedback)
Self-management and organizational skills. Able to manage a diverse workload, set personal priorities and adjust as needed
Demonstrated ability to influence, without direct authority to ensure alignment to common methods and approaches necessary to achieving required outcomes
Strong problem-solving, risk management and decision skills. Able to anticipate and recognize problems, diagnose root causes, solve unique and complex problems
Ability to work with large cross-functional teams, project teams and innovation projects in a virtual manner
Experience with Veeva CRM integrations (OpenData, Vault, Align, APIs, ETL patterns)
Experience with Customer Relationship Management systems and integration framework
Ability to build strong cross functional relationships. Effective teamwork, interpersonal, conflict management and negotiation skills; ability to collaborate and build relationships with peers and business partners
Preferred
Certifications in information technology processes, such as ITIL (IT Infrastructure Library)
Certifications or experience in Agile project delivery, especially Scaled Agile Framework (SAFe)
Certifications or experience in cloud technologies, especially Amazon Web Services (AWS)
Experience in a regulated industry – pharmaceutical preferred
Benefits
Company bonus (depending, in part, on company and individual performance)
Eligibility to participate in a company-sponsored 401(k)
Pension
Vacation benefits
Eligibility for medical, dental, vision and prescription drug benefits
Flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
Life insurance and death benefits
Certain time off and leave of absence benefits
Well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)
Company
Eli Lilly and Company
We're a medicine company turning science into healing to make life better for people around the world.
Funding
Current Stage
Public CompanyTotal Funding
$6.5M2024-02-12Post Ipo Debt· $6.5M
1978-01-13IPO
Leadership Team
Recent News
2026-02-12
Genetic Engineering News
2026-02-12
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