Handwrytten · 15 hours ago
Customer Service Representative
Tempe, AZ
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $50K/yrHandwrytten revolutionizes personal communication by enabling customers to send real, handwritten cards and notes effortlessly. The Customer Service Representative will respond to customer inquiries, provide exceptional support, and ensure customer satisfaction, acting as a key point of contact between Handwrytten and its clients.
AppsMarketingSales
Responsibilities
Responding to customer inquiries
Providing exceptional support
Ensuring customer satisfaction
Handling customer issues
Resolving concerns
Contributing to enhancing the overall customer experience
Acting as a key point of contact between Handwrytten and its clients
Ensuring prompt and professional communication
Qualification
Required
Comfort being on the phone with customers and sending emails to customers
Strong skills in Customer Service, Customer Support, and Customer Satisfaction
Experience in enhancing Customer Experience and ensuring customer-centered solutions
Ability to handle customer inquiries in a professional and timely manner
Excellent verbal and written communication skills
Ability to multitask and manage time effectively in a fast-paced environment
High school diploma or equivalent is required
Preferred
Proficiency in using customer service software and tools is a plus
Additional education or training in a related field is a plus
Benefits
Full healthcare benefits including PPO healthcare plan, fully paid for short-term and long-term disability, optional dental and optical and drastically reduced rates
Retirement plan, matching up to 3% of deposit
Health and wellness reimbursement
Flexible PTO
Company
Handwrytten
The leading handwriting solutions platform that lets you send real notes and cards with your message written in pen.
Founded in 2014
11-50 employees
Funding
Current Stage
Early StageLeadership Team
David Wachs
Founder and CEO
Recent News
2025-07-04
2024-11-27
Company data provided by crunchbase