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Technical Analyst I jobs in United States
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RaceTrac · 8 hours ago

Technical Analyst I

positionAtlanta, GA
timeFull-time
remoteOnsite
seniorityEntry Level
date3+ years exp
RaceTrac is a company focused on growth and innovation, and they are seeking a Technical Support Analyst to monitor and maintain their computer hardware and software. This role involves providing technical support, mentoring junior analysts, and ensuring efficient computer systems for employees.
RetailFood and BeverageEnergyOil and Gas

Responsibilities

Maintain and provide technical support to the company’s computer systems, including, but not limited to: software programs, hardware devices, operating systems, mobile devices, printers, faxing products, and phone configurations
Address daily individual user problems and provides solutions in a timely manner
Provide leadership and mentoring to the Technical Support Analysts and supports training and development as necessary
Install and configure the appropriate hardware, systems, and applications for users. Ensures new users are equipped with the appropriate technical devices and support
Diagnose and resolves recurring hardware and software faults as needed
Perform analyses, testing, and updates of computer and hardware systems. Diagnoses and solves recurring hardware and software faults to ensure the most efficient computer systems and devices for users

Qualification

Windows AutoPilotWindows Cloud PCPC installationNetwork configurationCompTIA certificationMicrosoft certificationCustomer serviceLeadershipMentoring

Required

Familiarity with Windows AutoPilot required
Familiarity with Windows Cloud PC required

Preferred

3+ years experience in related field (Desktop Support, Desktop Admin.) preferred
Knowledge of PC, network, hardware, and software installation and configuration preferred
CompTIA and/or Microsoft certifications a plus

Company

RaceTrac

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Headquartered in Atlanta, Georgia, family-owned RaceTrac is one of the largest privately held companies in the United States, serving guests since 1934.
dateFounded in 1934
location
Atlanta, Georgia, USA
people-size5001-10000 employees
web-link
http://www.racetrac.com/

Funding

Current Stage
Late Stage

Leadership Team

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Karla Ahlert
Chief Financial Officer
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John Lukas
CIO and Vice President
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Recent News

GlobeNewswire
RaceTrac Partners with ONRAMP to Fight Fraud and Improve Payment Experience at the Pump
2026-01-07
GlobeNewswire
RaceTrac Mourns the Passing of Chairman Emeritus and Former CEO, Carl Bolch, Jr.
2025-12-30
Racetrac, Inc.
RaceTrac Makes North Carolina Debut with New Store in Monroe
2025-11-25
Company data provided by crunchbase