City of Quincy · 1 day ago
IT System Administrator
City of Quincy is seeking an IT System Administrator to manage and maintain their IT systems and infrastructure. The role involves ensuring system availability and security, troubleshooting issues, and collaborating with the IT team to optimize performance.
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Responsibilities
Administer and troubleshoot servers, operating systems, and related hardware, with specific expertise in Windows Server environments
Implement system upgrades, patches, and security configurations
Oversee the monitoring of information technology usage related to City personnel and vendors to safeguard the city's assets, intellectual property, and computer systems
Work with the Systems Analyst to implement and maintain hardware and software systems, with an emphasis on performance optimization and increased operational efficiencies throughout the organization
Monitor system performance, ensuring high availability of servers and addressing issues promptly
Primary support responsibility for the city's physical and virtual server infrastructure
Conduct regular backups and develop disaster recovery plans for systems
Participate in the planning and implementation of server and infrastructure upgrades
Troubleshoot and resolve system-related issues promptly
Collaborate with network administrator to ensure seamless integration of systems
Document system configurations, changes, and maintenance procedures
Participate in on-call rotation
Act as an escalation point for technical support
Perform various other duties as assigned by the Director of Information Technology
Qualification
Required
Bachelor's degree in computer science or a related field and relevant work experience is preferred; or any other combination of training and experience that provides the required knowledge, skills, and abilities
Valid Illinois driver's license or equivalent
In-depth knowledge and hands-on experience with Microsoft Server operating systems
In-depth knowledge and hands-on experience with virtualization technologies
Proficiency in managing and troubleshooting physical and virtual server environments
Experience with Absolute Secure Access and CheckPoint VPNs
Familiarity with backup and disaster recovery best practices
Strong troubleshooting skills for system-related issues
Ability to work independently and as part of a team
Detail-oriented with strong documentation skills
Ability to maintain absolute confidentiality of the materials and situations encountered on the job
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to read, analyze, and interpret documents such as policies, procedures, regulations, instructions, diagrams, and schedules
Ability to respond effectively to inquiries or complaints
Ability to write reports, business correspondence, and work procedures
Ability to effectively present information and respond to questions from managers, employees, vendors, and consultants
Ability to solve technical problems
Preferred
CompTIA ITF+, CompTIA A+, CompTIA Network+, CompTIA Server+, MCP, MCSE, and CCNA certifications are preferred but not required
Experience with Rubrik a plus