Broadcom · 1 hour ago
Staff Applications Engineer
USA-CA San Jose Innovation Drive
Full-time
Onsite
Senior Level, Lead/Staff
$120K/yr - $192K/yr
6+ years expBroadcom is a leader in networking ASICs and is seeking a forward-thinking Applications Engineer to enhance their technical support team. The role focuses on leveraging AI capabilities to improve customer support workflows and processes, including debugging and enhancing tools for customer self-service and agent assistance.
Telecom & CommunicationsSemiconductorAppsMobileWireless
Responsibilities
Facilitate the use of modern AI code-assist tools to augment the customer support workflow, for example, using these tools to debug complex customer issues involving our Switch Development Kit (SDK)
Enhance our customer support tools and processes with a focus on both customer-facing and internal capabilities such as customer self-service and agent assist tools
Perform LLM testing, search optimization, and prompt engineering
Lead meetings with other AEs to solicit feedback and facilitate sharing of enhanced support workflows and AI-enhanced use cases
Qualification
Required
BS in Computer Science or Engineering with 8+ years of experience or MS with 6+ years of experience
Strong proficiency in modern programming languages (for example, C, Python, or Javascript)
Hands-on experience working with LLM APIs, prompt engineering, and an understanding of RAG architectures
Ability to analyze a complex manual process and design an AI-enhanced workflow to improve it
A natural curiosity to dig into code and specifications to find answers independently
Ability to champion significant projects, programs and business initiatives
Preferred
Experience with Vertex AI, Dialogflow CX, and BigQuery analytics management
Experience with networking protocols and high-end networking chips is desirable
Benefits
Medical, dental and vision plans
401(K) participation including company matching
Employee Stock Purchase Program (ESPP)
Employee Assistance Program (EAP)
Company paid holidays
Paid sick leave and vacation time
Paid Family Leave
Company
Broadcom
Broadcom is a designer, developer, and global supplier of a broad range of analog and digital semiconductor connectivity solutions.
10001+ employees
H1B Sponsorship
Broadcom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (92)
2024 (77)
2023 (79)
2022 (112)
2021 (110)
2020 (89)
Funding
Current Stage
Public CompanyTotal Funding
unknown2017-10-31Post Ipo Equity
2015-05-28Acquired
1998-04-17IPO
Leadership Team
Greg Singh
CTO for APJ, Enterprise Security Group
Kirsten Spears
CFO and CAO, Broadcom
Recent News
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