Staples Canada · 1 day ago
Content Specialist
Framingham, MA, United States
Full-time
Onsite
Entry, Mid Level
2+ years expStaples Canada is a business-to-business company focused on delivering value and selection to customers. The Content Specialist will support product content for all SKUs, ensuring timely publication of high-quality website content and collaboration with various teams to enhance product knowledge and site content.
E-CommerceInformation TechnologyOffice Supplies
Responsibilities
Support product content for all skus - this includes daily population of product and continual improvement of existing products within your assigned category
Support and publish on-time and best in class website product content to coincide with product launches, catalogs, flyers, and online product promotions
Maintain product hierarchies, product attributes, cross-sell opportunities, and keywords
Partner with Content Providers, Merchandising, Assortment Management, Marketing, and Product Vendors to gain product knowledge and improve site content
Work with Marketing, Merchandising, and Vendors to support online programs
Become a Subject Matter Expert in your category for content
Deliver periodic and ad hoc reports for your category
Identify opportunities to improve processes
Act as a point person for other teams regarding content issues
Qualification
Required
2+ years of related experience in content development or product marketing
Solid working knowledge of Microsoft Office especially Excel experience
Outstanding written and verbal communication, and interpersonal skills
Ability to work closely & directly with the Category Managers and the Key Suppliers
Customer service focus to ensure our customers have a positive online experience
Strong analytical skills and problem-solving abilities
Creative thinking
Detail oriented and intrinsically motivated
Ability to handle multiple projects and tasks, prioritize workload, and deliver on-time
Preferred
Bachelor's Degree or equivalent work experience
Experience with eCommerce product web content and Content Management Systems
Merchandising, marketing, or business management background
Benefits
Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts
Company Match 401(k)
Physical and Mental Health Wellness programs
And more
Company
Staples Canada
STAPLES Canada is a company that sells office supplies, technology and equipments.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian McDougall
Chief Retail Officer
Recent News
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